Job Summary: Responsible for managing the accommodation facilities provided to employees, ensuring that these facilities are well-maintained, comfortable, and meet the needs of the staff. This role involves overseeing daily operations, addressing accommodation issues, and coordinating with various departments to ensure high standards of living conditions for staff. Key Responsibilities:
Oversee the daily operations and upkeep of staff accommodation facilities.
Conduct regular inspections to maintain high standards of cleanliness, safety, and comfort.
Implement and enforce cleaning schedules and maintenance procedures.
Handle the renewal and non-renewal of lease agreements with real estate companies.
Manage payments for utilities, including electricity.
Support the office in locating villas or alternative accommodation as required.
Keep and manage accommodation keys and ensure proper use of facilities.
Collaborate with HR, facilities management, Managers and Security personnel for smooth accommodation-related operations.
Work with maintenance and housekeeping teams to address and resolve issues promptly.
Manage, train, and support security staff, housekeepers, and maintenance staff.
Address and resolve staff issues or conflicts professionally.
Implement and enforce operational policies and procedures.
Ensure adherence to accommodation policies and address violations.
Ensure compliance with health, safety, and legal regulations, including emergency procedures and fire safety.
Assist in managing the accommodation budget, monitor expenses, and implement cost-control measures.
Handle billing and financial transactions accurately.
Manage and maintain inventory of supplies and equipment, ensuring resources are adequately stocked and in good condition.
Maintain accurate records related to room assignments and allocations.
Prepare reports on accommodation conditions and issues for management review.
Provide feedback and recommendations to management on ways to improve staff accommodation and overall satisfaction.