Job Opportunities in Portugal


May 7, 2024

Concentrix

Aveiro

OTHER


Operations Manager

Other
Location
Aveiro, Portugal
Language
English
Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as an Operations Manager, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As an Operations Manager, you will:
  • Supervise a group of team leaders, and be primarily responsible for delivering to SLAs and schedule for tasks performed
  • Support and analyze project budget and resource allocation
  • Handle day-to-day operations with a focus on analytics, coaching, recognition, and performance management
  • Interact regularly with the clients to share updates, lead operational and project/ program level reviews
  • Be responsible for client and employee satisfaction and reduce attrition by working closely with the HR, while also collaborating with other process owners and training and quality managers to share best practices and drive higher results
  • Be operationally focused with a solid understanding of the workflow with skills to handle client interactions
  • Manage weekly reporting for all projects and tasks according to each specification and follow up with specific stakeholders where applicable.
  • Advocate on behalf of clients and represent clients' needs as appropriate to senior management.
Your qualifications
Concentrix is a great match if you:
  • Are proficient or bilingual in English
  • Excellent interpersonal skills, relationship management, communications, analytical, presentation skills, and attention to detail
  • Pro-active, entrepreneurial mindset, looking for win-win solutions to deliver additional value to clients without losing sight of internal goals
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
  • Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
  • Competitive salary and performance bonus
  • Workplace: Braga, Portugal
  • Career development programs, specialized courses, and language classes
Experience the best version of you!
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal-opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
Eligibility to work
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Latest Job Opportunities


October 19, 2024

Huork.com
Recepcionista

Porto

View Details

October 19, 2024

EXPLICOLÂNDIA OnLine
Explicador(a) de HISTÓRIA para a EXPLICOLÂNDIA OnLine

Porto

OTHER

View Details

October 18, 2024

Auchan
Operador/ a de Hipermercado Caixas - 25H Semanais Sazonal - Auchan Almada

Almada

OTHER & PART TIME

View Details

October 18, 2024

Blueotter
Serralheiro

Lisboa

View Details

October 18, 2024

Job Traveler
Start je internationale carrière in Lissabon - met...

Lisboa

View Details

Similar Jobs


August 7, 2024

Ryan, LLC
HR Operations- IEFP internship

Braga

OTHER

View Details

September 19, 2024

Critical Software
AI Operations Manager

Lisboa

OTHER

View Details

September 19, 2024

Blueground
Junior Guest Operations Specialist (6-month contract)

Lisboa

OTHER

View Details

August 19, 2024

Cegid
Cloud Operations Technician - F/M/NB

Braga

View Details

September 14, 2024

ONE (Open Network Exchange)
Product Operations Specialist

Guia (Albufeira)

OTHER

View Details

September 17, 2024

Odds Scanner
Junior Affiliate Operations

Lisboa

View Details

New Jobs from This Company


October 18, 2024

Concentrix
Fashion Advisor (New Account - Grads Only)

الجيزة

FULL TIME

View Details

October 17, 2024

Concentrix
Customer Service Representative (Launching Account)

القاهرة

FULL TIME

View Details

October 17, 2024

Concentrix
Financial Advisor

القاهرة

OTHER & FULL TIME

View Details

October 16, 2024

Concentrix
English Speaker Q4 -

القاهرة

View Details

October 16, 2024

Concentrix
English Speaker Q4 - 2024 - Greater Cairo

القاهرة

View Details