Job Opportunities in Portugal
October 15, 2024
Synopsys
Porto
IT Support, Staff
About the Team
We are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe’s Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail, organizational skills, and a strong technical skillset.
About Synopsys, Inc.
Synopsys, Inc. is the Silicon to Software™ partner for innovative companies developing electronic products and software applications we rely on every day. Synopsys has a history of being a global leader in electronic design automation and semiconductor IP. For more information, go to www.synopsys.com.
General Responsibilities:
We are seeking a talented, energetic person to join our team in Maia, supporting Synopsys infrastructure and R&D teams. Our team’s mission is to provide world class IT Support for Synopsys.
Overall Duties and Responsibilities:
At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.
Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.
We are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe’s Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail, organizational skills, and a strong technical skillset.
About Synopsys, Inc.
Synopsys, Inc. is the Silicon to Software™ partner for innovative companies developing electronic products and software applications we rely on every day. Synopsys has a history of being a global leader in electronic design automation and semiconductor IP. For more information, go to www.synopsys.com.
General Responsibilities:
We are seeking a talented, energetic person to join our team in Maia, supporting Synopsys infrastructure and R&D teams. Our team’s mission is to provide world class IT Support for Synopsys.
Overall Duties and Responsibilities:
- Help on-going projects and site activities at our Maia office in Portugal.
- Provide technical support to local and remote employees for hardware and software issues on their laptops and mobile devices (IOS, Android) by using efficient troubleshooting techniques and having problem-solving skills, strong logical reasoning, and a solution-oriented mindset.
- Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems.
- Basic understanding of networking (Wi-Fi, Wired, VPN) and general IT infrastructure.
- Assists in maintenance of network equipment, phones, and teleconference equipment, including tracking of assets, inventorying, retiring and disposal of IT Assets.
- Assists other teams within the Information Technology organization with the support of their projects, hardware, and software.
- Assists in the support of the computer room operations.
- Document troubleshooting and communications in a ticket system and meet relevant ticket SLAs based on the ticket priority.
- Above average Written and spoken English.
- Fully proficient with Windows Operating Systems.
- Strong customer focus is essential.
- Be familiar with the Microsoft Office Suite. Experience with Excel, MS Teams and Share Point is a plus.
- Project management skills to ensure timely completion of tasks, efficient use of resources, and effective communication with stakeholders is a plus.
- Energetic and capable of learning new technologies, move to new tasks and acquire new responsibilities as necessary.
- Team player – able to work independently.
- Strong inter-personal and communication skills along with the ability to multi-task and solve problems independently.
- The ability to interact with all levels of management and people with different styles.
- Linux Operating Systems knowledge.
- Understanding of collaboration tools (Zoom/Teams) and conference room technology.
- Understanding of standard order processing and associated support tasks
- BA or BS or a minimum of three years of related experience is preferred.
-
Ability to move up to 20 Kg of hardware occasionally and/or the ability to move a negligible amount frequently to support a variety of office equipment.
At Synopsys, we’re at the heart of the innovations that change the way we work and play. Self-driving cars. Artificial Intelligence. The cloud. 5G. The Internet of Things. These breakthroughs are ushering in the Era of Smart Everything. And we’re powering it all with the world’s most advanced technologies for chip design and software security. If you share our passion for innovation, we want to meet you.
Inclusion and Diversity are important to us. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, military veteran status, or disability.
Latest Job Opportunities
October 19, 2024
EXPLICOLÂNDIA OnLine
Explicador(a) de HISTÓRIA para a EXPLICOLÂNDIA OnLine
Porto
OTHER
View Details
October 18, 2024
Auchan
Operador/ a de Hipermercado Caixas - 25H Semanais Sazonal - Auchan Almada
Almada
OTHER & PART TIME
View DetailsOctober 18, 2024
Job Traveler
Start je internationale carrière in Lissabon - met...
Lisboa
View DetailsSimilar Jobs
September 2, 2024
Vishay
Staff Professional Field Application Engineering_Exempt
Vila Nova de Famalicão
View DetailsSeptember 26, 2024
SAWOO GmbH
Remote Assistant (German C1) | Community Management | Full time (Assistenz, Support, Sachbearbeitung)
Aveiro
OTHER
View DetailsSeptember 12, 2024
Carvoeiro Clube de Ténis e Padel
Assistente de Alimentos e Bebidas/Bar staff - 30+ horas
Lagoa
OTHER
View DetailsAugust 22, 2024
International Iberian Nanotechnology Laboratory
Staff Researcher - Selective area deposition by atomic layer deposition for microelectronics
Braga
OTHER
View DetailsNew Jobs from This Company
October 15, 2024
Synopsys
Microelectronics Academy | Autumn Edition - Porto
Porto
OTHER
View Details
October 15, 2024
Synopsys
Microelectronics Academy | Autumn Edition - Lisbon
Porto Salvo
OTHER
View Details