French/ Français Service Client -Lundi- Vendredi, 08:00-17:00, start 23/10!
Work in our modern office in Lisbonand enjoy a work-life balance with our schedule: Monday to Friday and weekends off!
Start date: 23/10
Working schedule: Monday to Friday (8:00 - 17:00), 8h/day, 40h/ 5 days per week, inclusive of public holidays, and weekends off!
We offer training that is provided at the beggining of work
Recruitment & hiring process 100% online
Client: Our Client is a leading global cloud provider, offering a range of services including web hosting, cloud computing, and dedicated servers. Known for its innovative solutions and robust infrastructure, serves millions of customers worldwide, from startups to large enterprises. With a focus on security, performance, and affordability, empowers businesses to thrive in the digital age. Work in our modern office in Lisbonand enjoy a work-life balance with our schedule: Monday to Friday and weekends off! Your responsabilities:
Assist French-Speaking customers via phone, email and chat on all their queries related to their orders, subscriptions and invoices.
Deliver a high quality of service to ensure a superior customer experience
Follow up customer queries until they are fully resolved and meet commitments within agreed deadlines.
Interact with the various departments to ensure smooth processing of the customer request.
Our expectations:
You speak French in proficiency
Intermediate English level (at least B2)
You live in Lisbon or you are ready to relocate there
Self-motivation and a collaborative spirit to thrive in our dynamic team.
Previous Customer Service experience is a big plus!
Main duties:
Possible start on 23/10
Working schedule: Monday to Friday (8:00 - 17:00), 8h/day, 40h/ 5 days per week, inclusive of public holidays, and weekends off!
Work in our modern Office in Lisbon - Oriente
Full time employment, 6 months fixed-term renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)
Training is provided at the beginning of the work
Competitive salary and remuneration system:
895 gross x 12months +2 extra salaries per year
up to 100€ gross monthly performance bonus,
meal allowance: 7,23€ NET/working day (voucher)
transport allowance: 20€ / month
Apply today and Change your career with Gentle Way! Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly! *By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job Type d'emploi : Temps plein Rémunération : 1 044,00€ à 1 164,00€ par mois Question(s) de présélection:
Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
Your current location:
When is the closest possible date to start for you?
Are you ready to work in our Office in Lisbon Oriente?
Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
This offer is related to our client Concentrix + Webhelp Lisbon. Are you okay with continuing with your application?