Assistenza clienti Italiana - la principale soluzione di smart home - inizio il 09.10!
Project details:
Possible start on 09.10
Rotational schedule time frames:Monday-Friday:8:00-20:00 + Saturday-Sunday 8:00-17:00(Portuguese time - 8h/day, 40h/week, 5 days/week) with 2 rotating days off!
We provide training at the beggining of work, you don't need to have a previous experience
Recruitment process 100% online
Client: Our client is the creator of the most popular internet search engine in the world. They create solutions for business and private clients. One of them is an application for voice and remote home service. Support for this solution is a step into the future to make every home smarter and easier to use.
It supports voice control applications – the home assistant helps you manage your home and everyday applications via your smartphone. Through application, it will also be possible to control various systems and devices at home, such as TV, radio, lighting.
Your responsabilities:
Support for application users by phone, email and chat in Italian
Assistance in installing applications and cooperating devices: cameras, speakers, home thermostats, etc.
Pre-sales assistance for users – advice on choosing the right solutions
Respond appropriately to customer escalations and escalate issues and customers to higher tech-departments
Our expectations:
You speak Italian in proficiency
Intermediate English level (min B2)
Excellent communication skills, both written & verbal
Be a local candidate or willing to relocate to Lisbon
You are self-motivated, and you like to work in the team
Main duties:
Starting date: 09.10
Rotational schedule time frames:Monday-Friday:8:00-20:00 + Saturday-Sunday 8:00-17:00(Portuguese time - 8h/day, 40h/week, 5 days/week) with 2 rotating days off!
Full time employment, 6 months fixed-term renewable contract
Private Health insurance with a dental plan (after 6 months of the contract)
Work in our modern office in Lisbon,Parquedas Nações
Training is provided at the beginning of the work, previous experience is not required
Recruitment process is 100% online
Competetive Salary and bonuses:
1000€ gross x 14 months (1166€ gross x12 months)-basic salary
up to 120€ gross performance bonus/month,
meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
20 €/month - Transport allowance
Relocation package:
Flight Ticket Reimbursement after 6 months
Possibility of accommodation in a company-owned apartment
Apply today and Change your career with Gentle Way! Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly! *By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job offer. Contratto di lavoro: Tempo pieno Retribuzione: 1.166,00€ - 1.266,00€ al mese Domande di preselezione:
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