Job Opportunities in Portugal
September 24, 2024
JL Talent Partners
Braga
FULL TIME
Customer Support Specialist, French speaker
We're looking for French speaking Customer Support professionals to join our client's team in Braga!
What you'll do:
Job Type: Full-time
Pay: 800.00€ - 900.00€ per month
Ability to commute/relocate:
What you'll do:
- Provide the highest level of support to our customers via phone and email on a range of issues;
- Give accurate, valid and complete information by using the right procedures;
- Be the owner of the customer query and ensuring a timely resolution and response;
- Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner;
- Meet and exceed our customer service quality goals, compliance regulations and productivity targets;
- Create amazing customer experience that people value and we are proud of;
- Be responsible to follow the direction of management and provide feedback
- Health Coverage and Private Health Care.
- Attractive Salary package.
- Fast career growth opportunities.
- French C2 level
- Ability to resolve customer concerns and create a seamless customer experience.
- Self Sufficient & confident in troubleshooting basic technical issues related to Connectivity, Systems & Devices.
- Ability to walk customers through complex procedures from start to finish.
- EU Citizenship, Portuguese residence or Manifest of interest.
Job Type: Full-time
Pay: 800.00€ - 900.00€ per month
Ability to commute/relocate:
- Braga, Distrito de Braga: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
- Are you elegible to work legally in Portugal?
- French C2 (Required)
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