Job Opportunities in Poland

Job Title

Technical Support Consultant with French

Job Description

As a Technical Support Consultant, will be responsible for supporting Sleep- Respiratory Care Software activity in UKI & France. On a daily basis you will manage different projects for our business customers regarding software malfunctions and user-experience issues.

Your role:

• Managing projects for Business customers of Philips
  
• Providing answers to customers' requests (2nd line support)
  
• Escalate when required to Software development
  
• Provides guidance and training to the service organization
  
• Shares knowledge with service organization and helps to keep knowledge base up to date.
  

You're the right fit if:

• 2- 4 years related experience in technical support or engineer support
  
• Experience in working with Software uploaded on medical or production devices - must have
  
• Native (or neat native) French & Fluent English
  
• Degree in Computer Science, Computer Engineering, or a related field
  
• Strong communication and organizational skills with a commercial approach
  
• Experience in client-facing roles
  
• Technical mindset
  
• IT Knowledge & experience in supporting various software
  

Our benefits:

• Annual bonus based on performance achieved
  
• Private medical care with the option to extend it to family members
  
• Benefit System cards
  
• Discount for Philips’ products
  
• Wide variety of trainings & learning opportunities
  
• Promotion of a healthy lifestyle in the office
  
• Employee Assistance Program
  
• Hybrid way of working (2/3 days per week at office in Lodz)
  

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