Description Ciklum is looking for a Senior Business Analyst to join our team full-time in Poland. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Business Analyst, become a part of a cross-functional development team working for a Ciklum client – UK-based software reseller primarily focusing on Microsoft licenses, with ambitions to expand into catering to all software vendors and creating an unbeatable self-serve experience. Responsibilities
Analyze capability gaps within client organization or pain points for target market. Suggest improvement methods and appropriate solution options
Identify and define business needs and goals. Clearly outline stakeholders’ impact and their outlook on the project and teams
Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops
Manage solution scope, detect and track changes. Manage requirements related conflicts and issues up to resolution
Prioritize requirements and manage their allocation. Define quality attributes (non-functional requirements) including external interfaces and constraints
Interact with product manager on product strategy definition and target market segments
Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes
Mentor other analysts on request. Organize knowledge sharing and training sessions for other analysts. Contribute to the corporate knowledge base
Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria
Care about continuous improvement of customer satisfaction
Requirements
Very strong English verbal and written communication skills
Clear understanding of principles and specifics of software development methodologies
Extensive knowledge of business analysis activities and techniques
Awareness of latest IT industry and digitalization trends
Knowledge of business process optimization and modeling approaches
Knowledge of requirements management tools (at least JIRA & Confluence)
Knowledge of prototyping tools. IT industry experience: 3 years or more, including collaboration with clients abroad
Experience in business analysis or product management: 3 years or more, including defining solutions from idea to production
Experience in Agile methodologies: 1 year or more
Proven experience in communication to large audiences and top management
Desirable
Master degree or higher (in Computer Science or similar)
Business education
Good knowledge in at least one Business Domain: finance, accounting, media, travel
Knowledge in product management best practices
Experience in training development and conduction
One of the following: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing
Personal skills
Systems thinking and functional decomposition skills
Strong analytical skills to make a critical assessment of the information from numerous sources
Modeling skills to represent requirements information in graphical form
Setting clear goals and priorities. Time-management, ability to handle multi-tasking activities and prioritization
High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback. Quick learning
Good communication, presentation, and negotiation skills
Self-confidence. Ability to accept criticism for continuous improvement
What's in it for you
Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance, life insurance and Multisport card
Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
Flexibility: Own your schedule – you are the one to decide when to start your working day. Just don’t miss your regular team stand-up
Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
About us:
Join a well-established company and a strong team of professionals.
Seize the perks of global opportunities, local approach and start-up spirit.
Boost your skills with modern stacks and industry-leading clients!
Enjoy what you do, do what you enjoy!
Be bold, not bored! Experiences of tomorrow. Engineered together
Interested already?
We would love to get to know you! Submit your application. Can’t wait to see you at Ciklum.