Job Opportunities in Poland

Responsibilities:

• Support migration of O2C processes from European countries to Krakow
• Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
• Assist and perform Credit Management activities (aging analysis, dunning process, and ad-hoc queries)
• Research and resolve of customer dispute cases.
• Research and solve payment discrepancies and monitor customer accounts details for non-payments and delayed payments.
• Review clients credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients’ credit.
• Prepare Bad debt reserve calculation per corporate policy.
• Manage blocked sales orders and deliveries.
• Maintain customer accounts and reconciliation to identify unresolved/unpaid open items.
• Handle and resolve escalated AR, credit issues, dispute management and ensure timely resolution.
• Execute periodically O2C reporting or upon request KPI’s measurements.
• Develop a strong understanding of the business, including product, industry & client knowledge.
• Contribute to continuous improvement initiatives within the O2C function, ensuring that improvements are incorporated in the work routine.
• Ensure robust compliance environment with applicable policies, procedures, and processes

What your background should look like:

• Education
• Undergraduate degree in Finance / Accounting / Business Administration is an asset.
• Experience
• 1+ year
• Diversified Industrial Products/Manufacturing industry experience preferred.
• Other Skills
• Strong written and oral communication skills
• Proficiency in English (B2 or higher) and German (B1)

Competencies