Job Opportunities in Poland

THE POSITION

Tasks & responsibilities

• You are independently processing the recurring learning services portfolio from training management, vendor management and promotions to rollouts while continuously focusing on potential areas of improvement and customer experience excellence.
• With your strong communication skills together with your social and technical competencies also in matters with high complexity, you are ensuring a splendid customer experience when advising customers and working with stakeholders or other internal or external business partners.
• You are familiar with working in projects and being measured against Key Performance Indicators (KPIs) / Service Level Agreements (SLAs) to strive for continuous improvement measures.

About our future employee

• Min. 2 years of professional experience in the HR administration area (Learning Service will be an asset)
• Bachelor’s degree or similar study helpful
• Independent, structured and solution-oriented working style (e.g. in the HR 3-pilar-model)
• Distinct empathy, team spirit, accountability, and service orientation
• Fluent communication skills in German & English verbal and in writing
• Experience in process optimization and project work together with an open networked mindset and great organizational skills
• Expertise working with Service Now, Learning Management System (SAP), Learning Experience Platform (Degreed) and MS Office would be beneficial