Job Opportunities in Poland
October 2, 2024
Ricoh
Gdańsk
OTHER
Global Account Coordinator with French
About our Global Company
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.
The RICOH Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
We are searching for a:
The Global Account Coordinator acts as single point of contact for all agreed Deliverables and Services and will
take over responsibility for central coordination and governance activities from Contract Coordination activities
through to Service Coordination activities for International Accounts, depending on which Services are
purchased and contracted.
More importantly you will be responsible for the following:
What we are looking for in you:
To be successful in this position you will need to have experience in a customer facing role (customer service, sales etc.). We are looking for someone with impeccable communication skills. Fluency in English and French is essential.
Why should you join Ricoh?
Vision - To be the most trusted brand with irresistible appeal in the global market.
Mission - At the Ricoh Group, we are committed to providing excellence to improve the quality of living.
Values - To be one global company, we must care about people, our profession, our society, and our planet. We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we must also commit to the highest standards of ethics & integrity.
We offer benefits such as:
Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth.
The RICOH Way is our global corporate philosophy and it provides the framework and identity for our organisation. As the world continues to globalise at an accelerated pace, having a coherent and consistent set of values across our organisation provides clear guidance that underpins decision making and addressed the complex issues and challenges that our customers face.
We are searching for a:
The Global Account Coordinator acts as single point of contact for all agreed Deliverables and Services and will
take over responsibility for central coordination and governance activities from Contract Coordination activities
through to Service Coordination activities for International Accounts, depending on which Services are
purchased and contracted.
More importantly you will be responsible for the following:
- Take full ownership of global communications medium with the ability of taking ownership of query resolution, problem solving, management information delivery, analysis and administration.
- To work closely with the internal teams and account managers within Ricoh Operating Companies.
- To coordinate service delivery and operational activities on behalf of the leading account team across the EMEA regions for accounts after contract has been signed.
- To encourage and maximize the deployment of existing international agreements and launch new international contracts.
- To monitor all queries coming in from the Op Cos and internal departments, ensuring they are resolved promptly through effective issue log management.
- To create and standard processes and procedures, assisting the Op Cos in order to improve consistent global communication.
- For some International or Global customers, to be responsible for the overall end to end account coordination at a European level.
- To manage customer relationships at an appropriate operational level in all countries.
- To establish effective working processes with other teams within A&S GMA Service Management and
- To ensure accuracy of asset databases.
What we are looking for in you:
To be successful in this position you will need to have experience in a customer facing role (customer service, sales etc.). We are looking for someone with impeccable communication skills. Fluency in English and French is essential.
Why should you join Ricoh?
Vision - To be the most trusted brand with irresistible appeal in the global market.
Mission - At the Ricoh Group, we are committed to providing excellence to improve the quality of living.
Values - To be one global company, we must care about people, our profession, our society, and our planet. We must dedicate our winning spirit, innovation and teamwork to sharpen our customer centric focus, and we must also commit to the highest standards of ethics & integrity.
We offer benefits such as:
-
Exciting and stable career in a renowned, international organization
- Multisport Card
- Benefit System cards
- Private medical healthcare in Luxmed
- Private life insurance
- Valuable training sessions and free language courses
- Well-being sessions
- Opportunities for professional development
- Office in great location - Olivia Business Centre / Star building
- Referral program
FUNCTION
Landlord
LOCATION
Gdańsk
CONTRACT TYPE
Permanent
CLOSING DATE
30-Oct-2024
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