Job Opportunities in Poland
October 17, 2024
Stechad outsourcing LTD
Łódź
OTHER & TEMPORARY & FULL TIME
Desktop Support Engineer (L1, L2, & L3) / Desktop Technician
The Desktop Support Engineer (L1, L2, & L3) / Desktop Technician will provide day-to-day local and remote desktop support. Responsibilities include receiving inbound calls, answering questions, troubleshooting issues, and documenting the steps taken to resolve hardware, software, and application challenges in a ticketing system.
The candidate will also facilitate customer resolution for calls and engage with supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. The Desktop Support Engineer will be responsible for break-fix services, fault diagnosis, and resolution. This role involves providing fault analysis for various core operating systems and platforms, as well as applying desktop fault resolution for the approved application suite.
Strong proficiency in Dutch, Spanish and English.
Rodzaj pracy: Pełny etat, Umowa o pracę stałą, Kontrakt B2B, Umowa na czas określony, Umowa na okres próbny
Długość umowy: 6 miesięcy
Wynagrodzenie dodatkowe:
The candidate will also facilitate customer resolution for calls and engage with supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. The Desktop Support Engineer will be responsible for break-fix services, fault diagnosis, and resolution. This role involves providing fault analysis for various core operating systems and platforms, as well as applying desktop fault resolution for the approved application suite.
Strong proficiency in Dutch, Spanish and English.
Rodzaj pracy: Pełny etat, Umowa o pracę stałą, Kontrakt B2B, Umowa na czas określony, Umowa na okres próbny
Długość umowy: 6 miesięcy
Wynagrodzenie dodatkowe:
- Dodatek za nadgodziny
- Premia za wyniki pracy
- Prowizja
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