Job Opportunities in Poland
September 13, 2024
The Bank of New York Mellon Corporation
Wrocław
Associate, Client Service Representative II
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life At BNY is all about.
Team Overview: Corporate Trust
With global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, BNY Corporate Trust help clients to drive business growth and maximize efficiency through our core services of trustee, paying agency, custodian, collateral administrator and other fiduciary offerings. Backed by the power of BNY at every phase of the investment lifecycle, our global footprint and deep expertise deliver insight-driven solutions directly to clients. We`re building the team in Wroclaw, so we have number of open roles – join us today!
We’re seeking a future team member for the role of Associate, Client Service Representative II to join our Corporate Trust EMEA Client Services team . This role is located in Wrocław, - hybrid model.
This role is part of a team supporting onshore client service Mangers in Corporate Trust providing trustee and agency services to the capital Markets. With a focus on conventional debt and structured finance to teams based in the Milan.
In this role, you’ll make an impact in the following ways:
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life At BNY is all about.
Team Overview: Corporate Trust
With global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, BNY Corporate Trust help clients to drive business growth and maximize efficiency through our core services of trustee, paying agency, custodian, collateral administrator and other fiduciary offerings. Backed by the power of BNY at every phase of the investment lifecycle, our global footprint and deep expertise deliver insight-driven solutions directly to clients. We`re building the team in Wroclaw, so we have number of open roles – join us today!
We’re seeking a future team member for the role of Associate, Client Service Representative II to join our Corporate Trust EMEA Client Services team . This role is located in Wrocław, - hybrid model.
This role is part of a team supporting onshore client service Mangers in Corporate Trust providing trustee and agency services to the capital Markets. With a focus on conventional debt and structured finance to teams based in the Milan.
In this role, you’ll make an impact in the following ways:
- Responds to client questions on BNY product features and provides technical assistance for the most complex issues that have been escalated.
- Independently assists clients by responding to complex phone, email and other inquiries regarding company products, services and procedures.
- Perform functional based activity which supports onshore servicing of the clients, such as receivables, ticklers, control reporting and project related activity.
- Investigates errors in client accounts and statements.
- Acts as the point of contact for the Italy Client Service Managers and is a point of escalation for issues and complex situations.
- Monitor receipt and disbursement of funds through to settlement.
- Handling Audit and Compliance Queries.
- Liaison with internal support areas such as Bond Operations, Custody Operations, Cash Operations, Asset.
- Perform onboarding and termination functions that ensure a strong control environment.
- Supervises the end-to-end deliverables and overall service quality.
- Works in close collaboration with internal teams, building relationships.
- Regular communication with external parties, including but not limited to, the portfolio manager, loan agents, trading counterparties, auditors, rating agencies
- Strong PC skills (including Microsoft® Word , Excel, Power Point, etc.)
- Fluent spoken and written English language skills,
- Ability to with stand work pressure and deliver with speed and accuracy
- Adaptability (ability to modify approach as situations change, and to easily accept changes to own organization or job requirements)
- Analytical Skills (possess data interpretation and basic Excel knowledge)
- Italian language is an advantage.
- Financial instruments knowledge (bonds, loans) is an additional asset.
- America’s Most Innovative Companies, Fortune, 2024
- World’s Most Admired Companies, Fortune 2024
- Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
- Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
- “Most Just Companies”, Just Capital and CNBC, 2024
- Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.
Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
We regret to inform you that this job opportunity is no longer available
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