Job Opportunities in Poland

Overview
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #Life At BNY is all about.
Department/Team overview
With global reach and a comprehensive suite of scalable administrative, operational and infrastructure capabilities, BNY AIS Investor Services helps clients to drive business growth and maximize efficiency. Backed by the power of BNY at every phase of the fund lifecycle, our global footprint and deep expertise deliver insight-driven solutions directly to clients.
AIS Investor Services provides clients with high quality operational support. We ensure that good client relations are maintained, and inquiries are researched and resolved efficiently and in a timely manner. Our daily work involves cooperating with onshore Investor Services Managers and assisting them in their day-to-day responsibilities focused around servicing investors.
As our team supports processes for investors across the globe, our working hours may vary, and we appreciate your flexibility.

In this role, you’ll make an impact in the following ways:
Open and maintain shareholder registers
Process trades: subscriptions, redemptions, transfers and switches
Answers inquiries and resolves problems or issues.
Support day-to-day reporting activities, including fund static data setup and maintenance.
Reconciliation of such processes like cash, banking details etc.
Perform routine and non-routine client service and transactional support functions.
Provide analytics and reporting services, working to improve and automate transaction processing systems.
Provide direction to lower-level service roles in the successful delivery of support or service.
Participate in straightforward product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
Solve problems based on an understanding and knowledge of the intricacies of the system.

To be successful in this role, we’re seeking the following:
Fluent spoken and written English language skills
Experience in written & spoken client communication is preferable
Ability to withstand work pressure and deliver with speed and accuracy
Strong PC skills (including Microsoft® Word, Excel, etc.)
Flexibility towards tasks assigned, job timing and scope of responsibility.
Bachelors degree or the equivalent combination of education and experience is required
3-5 years of total work experience, preferred in corporate environment.
Previous experience in Financial Services preferred
At BNY, our culture speaks for itself. Here’s a few of our awards:
America’s Most Innovative Companies, Fortune, 2024
World’s Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
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Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.