Job Opportunities in Philippines

Job Summary

Area of expertise (Skills)

• 1. Minimum 1 year experience as a personal computer technician or compensating experience as part of an Operational team
  2. Demonstrated ability to troubleshoot users’ issues remotely
  3. Proficient in MS Word, Excel, One Drive, and Teams
  4. Knowledge of Microsoft Windows operating systems, personal computer-based application software, printers, and networking cabling
  5. Familiar with remote support tools i.e., Bomgar
  6. Basic knowledge of personal computer hardware and peripherals
  7. Ability to resolve personal computer hardware issues including but not limited to component level diagnostics, troubleshooting, repair, and replacements.
  8. Excellent verbal and written communication skills
  9. Able to represent IT to end users, being professional and understanding of customer needs
  10. Accuracy, completeness, dependability, and ability to complete tasks when due
  11. Employee must occasionally be able to lift equipment more than 25 lbs.
  12. While performing the duties of this job, the employee is frequently required to sit, talk, and listen
  13. The employee is required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus
  14. Participate in the Desktop team on-call schedule
  15. Travel up to 5%

Other Skills and Experiences (Min)

Education