Registered Nurse - Virtual Medical Assistant for Telehealth Consultations
Overview
We are looking for a skilled and organized Registered Nurse Medical Virtual Assistant to join our team. This role involves providing administrative support to our healthcare operations, particularly through managing patient communications and ensuring the smooth flow of information within our medical practice.Key Responsibilities:
Manage inbound and outbound patient calls, delivering excellent customer service.
Perform administrative tasks, including calendar and email management, data entry, and document preparation.
Conduct research to support medical staff and improve patient care.
Maintain accurate records in compliance with healthcare regulations.
Assist in scheduling appointments and coordinating patient follow-ups.
Collaborate with healthcare professionals to ensure seamless communication and task completion.
Support the management of medical records and essential documentation.
Qualifications:
Must be a Registered Nurse (RN).
Capable of handling administrative duties such as calendar and email management, data entry, document preparation, and research.
Fluent in English, with excellent written and verbal communication skills (neutral American accent preferred).
Proficient in Google Docs, Google Sheets, and Microsoft Office.
Strong organizational skills with proven ability to manage time efficiently.
Self-motivated, dependable, and able to work independently.
Tech-savvy, with the ability to quickly learn and adapt to new systems and software.
Excellent communication and proactive follow-up skills.
Technical Requirements:
Internet: High-speed internet with minimum upload/download speeds of 25 Mbps for stable communication and video calls.
Computer Specifications:
Laptop or desktop with at least an Intel i3 processor or equivalent.
Minimum of 8GB RAM.
SSD or high-capacity storage for fast performance.
Operating system: Windows 10 or mac OS 10.15 (Catalina) or higher.
Video Conferencing: Functional webcam and microphone.
Communication Tools: Familiarity with platforms such as Zoom, Google Meet, or Just Call.
Headset: Noise-canceling headphones with a microphone for clear communication.
Software Tools: Experience with collaboration tools such as Slack, Asana, Hubstaff, Freshworks, Adobe, and Docusign.
Workspace: A secure, private workspace for confidential communications.
Backup Power: Uninterruptible Power Supply (UPS) or an alternative power source for outages.
Licenses and Identification: RN License, HIPAA Certification, and government-issued ID.
Application Requirements:Interested candidates must submit a 30-60 second video introducing themselves and explaining why they are the best fit for this position. The video should be casual and showcase your personality. A front-facing mobile camera is acceptable. Job Type: Full-time Pay: Php200.00 - Php300.00 per hour Expected hours: 40 per week Schedule:
Monday to Friday
Weekends
Application Question(s):
What motivated you to apply for the Registered Nurse Medical Virtual Assistant position?
How do you prioritize your tasks in a fast-paced environment?
Can you describe a situation where you had to handle multiple responsibilities at once? How did you manage it?
Do you have any previous experience working in a virtual medical consultation setting? If so, can you describe that experience?
Do you have nay plans of traveling within the next 6 months?
What video conferencing platforms are you familiar with, and how have you used them in your previous roles?