Job Opportunities in Philippines

We are seeking a dedicated and detail-oriented Loan Support Officer who will play a crucial role in assisting our clients through the mortgage loan process, ensuring smooth and efficient transactions. This position requires excellent communication skills, attention to detail, and a strong understanding of US mortgage lending procedures.
Responsibilities:

• Supervise the team responsible for processing paperwork for mortgage applications.
• Verify the information provided on applications, obtaining additional details if necessary.
• Communicate with customers to assist in selecting the most suitable mortgage loan within their financial means.
• Gather data from customers, including assets, incomes, debts, and employment status.
• Review file documentation for any missing or inaccurate information.
• Validate applicant history information with credit bureaus and other relevant agencies to facilitate loan approval or denial.
• Maintain, review, and ensure accuracy of client data in the CRM system.
• Conduct needs analysis, product assessment, and funding position based on the client’s situation.
• Stay informed about loan application deadlines and ensure timely communication with customers.
• Coordinate with banks, solicitors, and clients as needed to facilitate seamless communication and transactions.

Requirements:

• Experience with mortgage loan software programs.
• Has the ability to work a hybrid capacity - twice onsite / week with the opportunity to work remotely after a month or two
• Has excellent communication skills.
• Strong supervision skills to direct junior staff.
• Sales skills to sell loan-processing services to customers.
• Excellent organizational and time management skills.
• Knowledge of US' federal, state, and local levels of loan processing laws and regulations and ability to communicate these laws in a non-technical and conversational manner to others.

Only shortlisted candidates will be contacted
Join our team and enjoy these benefits & perks:

• Hybrid work setup with the opportunity to work remotely after a month or two
• Medical, dental, and life insurance from day one
• Paid vacation and sick leave (with quarterly conversion)
• Competitive salary and annual appraisals
• Financial assistance program
• Mandatory government benefits and 13th-month pay
• Complimentary sleeping quarters and free coffee
• Free access to office fitness and wellness facilities
• Regular company events, promoting work-life balance and career growth
• Conveniently located at the Mega Tower, EDSA, in the heart of Metro Manila

Job Type: Full-time
Pay: Php60,000.00 - Php70,000.00 per month
Benefits:

• Health insurance

Schedule:

• Night shift

Supplemental Pay:

• 13th month salary
• Yearly bonus

Experience:

• US Mortgage: 2 years (Required)
• Loan Support Officer: 2 years (Required)