Operational Management: 1. Guest Services: Ensure excellent guest experiences by addressing guest complaints, providing exceptional service, and maintaining a high standard of cleanliness and hospitality. 2. Front Desk Operations: Oversee the front desk operations, including check-in/check-out procedures, reservations, and customer service protocols. 3. Housekeeping: Coordinate with housekeeping to maintain high standards of room cleanliness and ensure timely room readiness. 4. Food and Beverage: Supervise the restaurant, bar, and room service operations, ensuring quality food and service standards. 5. Facilities Management: Ensure the hotel’s facilities are well-maintained, including regular inspections, addressing maintenance issues, and coordinating with contractors for major repairs or upgrades. 6. Safety and Security: Implement and maintain safety and security procedures to protect guests, staff, and property. Financial Management: 7. Budgeting: Prepare and manage the hotel’s budget, ensuring all financial targets are met and costs are controlled. 8. Revenue Management: Implement strategies to maximize room occupancy and average room rates, including special promotions and competitive pricing. 9. Financial Reporting: Oversee financial reporting, including monthly profit and loss statements, and provide analysis to senior management. Staff Management: 10. Recruitment and Training: Hire, train, and develop staff, ensuring they provide high-quality service and adhere to hotel policies. 11. Performance Management: Conduct regular performance reviews, provide feedback, and implement corrective actions when necessary. 12. Scheduling: Create and manage staff schedules to ensure adequate coverage while controlling labor costs. Marketing and Sales: 13. Brand Promotion: Promote the hotel through various channels, including online platforms, travel agencies, and local businesses. 14. Customer Relationship Management: Build and maintain relationships with guests, encouraging repeat business and positive reviews. 15. Event Coordination: Oversee the planning and execution of events, conferences, and meetings, ensuring all client needs are met. Compliance and Standards 16. Regulatory Compliance: Ensure the hotel complies with all local, state, and federal regulations, including health and safety standards. 17. Quality Assurance: Implement and monitor quality assurance programs to maintain high service standards. Related Task 18. Undertakes related and other tasks as may be assigned from time to time as directed by the management; 19. Prepares reports relative to the preformed duties, assignments and responsibilities; 20. Complete any and all other tasks assigned by management for which the employee is qualified and physically able to perform; 21. Meet all company requirements as outlined in the paralegal and Perform all duties in accordance with company policies and procedures; 22. Observe strictly the company rules and regulation, policies and directives and instruction of the company. Job Type: Full-time Pay: Php30,000.00 - Php35,000.00 per month Benefits: