Job Opportunities in Philippines


October 11, 2024

Digital Room (Philippines) Inc.

Mandaluyong

FULL TIME & OTHER


Customer Service Representative (Non-Voice/Voice - Mandaluyong City)

START DATE: DECEMBER 2, 2024
----------------------------------
Basic Salary + Non-Taxable Allowance + 15% Night Differential + Signing Bonus and Medicine reimbursement + HMO once hired!
Primary Duties and Responsibilities:
  • Connect with our clients to build relationships, provide excellent customer service and create raving fans for the business.
  • Create a genuine connection with our customers, and identify customer concerns and needs proactively.
  • Completely resolve customer concerns and in most cases ensure that such concerns are resolved in one call.
  • Provide feedback and help escalate customer concerns in a timely manner significant to customer service executives.
  • Stay up to date on all relevant company and product updates and information
Knowledge and Skills Required:
  • At least High School Graduate (Old Curriculum) / Senior High School Graduate
  • VOICE = with or without BPO experience
  • NON-VOICE = with at least 6 months chat support experience
  • Excellent written and spoken English communication skills
  • Must be willing to work in an OFFICE-BASED setup
  • Applicant must be willing to work in Paragon Plaza, Mandaluyong City
  • Can start on DECEMBER 2, 2024
  • Willing to work during Manila night hours graveyard shift, shifting schedules, weekends and holidays
Walk-in applications are now accepted! We are open from Tuesday-Saturday, 6AM-12NN only.@11th floor, Unit 1110, Paragon Plaza Building Mandaluyong
Job Types: Full-time, Permanent
Pay: Php18,000.00 - Php24,000.00 per month
Benefits:
  • Company events
  • Health insurance
  • Life insurance
  • Paid training
  • Pay raise
Schedule:
  • 8 hour shift
  • Evening shift
  • Holidays
  • Late shift
  • Night shift
  • Overtime
  • Rotational shift
  • Weekends
Supplemental Pay:
  • 13th month salary
  • Overtime pay
  • Performance bonus
  • Yearly bonus
Expected Start Date: 12/02/2024

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