Job Opportunities in Philippines
October 11, 2024
Macao Imperial Milk Tea
Quezon City
FULL TIME
Customer Service Representative
Customer Service Representative - On Site (UP Ayala Technohub, DIliman, Q.C.)
Key Responsibilities
- At least High School Graduate
- With atleast 6 months of BPO Experience
- Amenable to work onsite at UP Ayala technohub, Diliman, Q.C.
Job Type: Full-time
Education:
Key Responsibilities
- Answer incoming customer calls regarding policy / contract information, issues, service questions and general client concerns
- Deliver excellent customer service by accurately and efficiently answering customer inquiries and request
- Resolve or negotiate “win-win” solutions to caller issues directly or by consulting with appropriate resources
- Document and track significant caller discussions or complaints and follow-up customer calls whenever necessary
- Regularly communicate significant production updates and challenges to management as well as to the business unit in a timely manner, in verbal and written formats
- At least High School Graduate
- With atleast 6 months of BPO Experience
- Amenable to work onsite at UP Ayala technohub, Diliman, Q.C.
Job Type: Full-time
Education:
- Senior High School (Required)
- Customer Service Representative: 1 year (Preferred)
- English (Preferred)
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