CUSTOMER DEVELOPMENT OFFICER Summary The Customer Development Officer establishes rapport and product confidence with customers. He /She maintains good customer relationships. Functions
Contacts new customers and completes customer call sheets referring to customer satisfaction, suggestions for improved service, customer referrals, reorder reminder calls and product information.
Communicates the business brand and solicits customers opinions and suggestions.
Ensures that uncovered customer needs and problems are properly communicated.
Updates knowledge of product line, prices, delivery time, various marketing promotional services and similar data as required.
Bookings and collections.
Implements systematic selling and hitting targets.