Job Opportunities in Philippines


October 4, 2024

TTEC

Bacolod


Chat Customer Service Representative

Chat Customer Service Representative Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Customer Service Representative working onsite in Bacolod, you’ll be a part of bringing humanity to business. #experience TTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!
Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC Bacolod office at Level 2 Robinsons Cybergate Center, Araneta Avenue, Singcang Airport.
What You’ll be Doing
Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat, emails, social media, direct messaging and others. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll
  • Answer incoming communications from customers
  • Connect and resolve issues with customers using written communication
  • Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role
  • Completed senior high school or two years in college.
  • One (1) year customer service experience or more (BPO or Non BPO)
  • Recognize, apply and explain your product or service knowledge.
  • Computer experience
What You Can Expect
  • A chance to win Samsung Galaxy Z Flip 6 when you get hired between Sept. 1 to Nov. 30
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Ask us about our paid time off (PTO) and wellness and healthcare benefits
  • And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Visit for more information.
A Bit More About Your Role
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
You'll report to the account Team Leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.
About TTEC
Our business is about making customers happy. That’s all we do. Since 1982, we’ve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world’s leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Primary Location
: PH-Western Visayas-Bacolod
Job
: _Customer Care Representative

Latest Job Opportunities


October 11, 2024

Sunnies Inc.
Sales Associate (KCC Zamboanga)

Zamboanga City

FULL TIME & OTHER

View Details

October 11, 2024

Smart Career Outsourcing Services Co
Offline Marketing Specialist

Bacolod

FULL TIME

View Details

October 11, 2024

Smart Career Outsourcing Services Co
Events Marketing Representative

Bacolod

FULL TIME

View Details

October 11, 2024

SMART CAREER OUTSOURCING SERVICES CO.
Events Marketing Specialist

Bacolod

FULL TIME & OTHER

View Details

October 11, 2024

Hap Suy Hardware Co., Inc.
Sales Area Supervisor - EastWest Visayas

Iloilo City

OTHER & FULL TIME

View Details

Similar Jobs


October 11, 2024

Sapient Hiring Careers
Chat Support - Online Food Delivery Account

Eastwood City

FULL TIME

View Details

October 11, 2024

Caldwell Teleservices - BPO
EMAIL/CHAT-Hotel Online Booking - NON-VOICE/VOICE

Quezon City

FULL TIME

View Details

October 11, 2024

BPO Global Caldwell
Non-Voice/Voice - Data Entry- Chat/Email - Good for No Experience

Pasig

FULL TIME

View Details

October 10, 2024

TeleServices Caldwell
CHAT/EMAIL-Hotel Online Booking - PURE NON-VOICE

SM City Fairview

OTHER & FULL TIME

View Details

October 10, 2024

CaldwellElevate Solutions
Online Chat Agent- HOTEL BOOKING - NON VOICE | No Experience

SM City North EDSA

FULL TIME & OTHER

View Details

October 11, 2024

Caldwell BPO Careers PH
CHAT SUPPORT SPECIALIST- Customer Support Representative - START ASAP!

Pasig

FULL TIME

View Details

New Jobs from This Company


October 4, 2024

TTEC
Healthcare Customer Service Representative

Bacolod

View Details

October 4, 2024

TTEC
Customer Service Representative – Dayshift

Bacolod

View Details

October 4, 2024

TTEC
Chat Customer Service Representative - Seasonal

Bacolod

View Details

October 4, 2024

TTEC
Customer Service Representative

Iloilo City

View Details