JOB SUMMARY: Responsible for overseeing sales and collection of the area assigned and managing the branch’s team members RESPONSIBILITIES: PLANNING : 1. Establish Policies and Guidelines on Cash Payments or Branch TNT Funds 2. Develops Performance Targets Action Steps to achieve desired Goals LEADING: 1. Adheres to Corporate Vision, Mission and Core Values 2. Conducts team meetings with Branch Controllers and Receptionist 3. Adheres to Employee Policies and Procedures 4. Assists in any Sales and Promo events/activities 5. Provide excellent customer service and address needs of customers in a timely and effective manner 6. Support all store programs 7. Greet customers, offer friendly, helpful service 8. Call for back-up as needed so that customers wait as little as possible to be checked out 9. Attend cashier and other staff meetings assigned by Front End Manager 10. Maintains cleanliness in the branch by encouraging employees to observe cleanliness always 11. Acts as custodian of all accountable forms. (e.g. official receipts) 12. In the absence of the cashier act as the custodian of the funds (e.g. travel and transport and petty cash fund) 13. Reports directly to the Branch Controller ORGANIZING: 1. Prepares Daily Cashier's Report (DCR) a cash position report 2. Follow all cash handling procedures: Understand, meet and exceed The Market cashier variance policy 3. Maintain a safe, clean and well-organized working and shopping and environment by changing tapes and ribbon as needed, stocking, cleaning, and sweeping floors as needed 4. Operate and sanitize all equipment in a safe and proper manner 5. Check out customer purchases quickly and accurately, using correct prices, departments and codes 6. Maintain front end and entry area in clean, orderly condition 7. Answer phone as needed and refer calls to appropriate staff 8. Perform other tasks as assigned by Branch Controller 9. Post to the subsidiary ledger all payment made by the customer. Checks the accuracy and proper computation of penalty 10. Keeps the duplicate keys of motorcycle unit sold on HIP Sales CONTROLLING : 1. Receives payments from customers and issues corresponding Official Receipts (OR) 2. Provides Acknowledgement Receipt of cash/check collected by the CSRs 3. Checks that there are no missing Official receipts 4. Issues Acknowledgement of Post-dated Check (APC) for postdated checks issued by customers 5. Ensures that all check collection should be payable to company's name 6. Makes sure that all checks collection should be payable to company's name 7. Prepares deposit slips and ensures that all cash and check collection are properly deposited and credited to the company's account 8. Does cash count of all funds and collection before leaving the branch 9. Reports any discrepancies in the cash count to the Branch Controller and Branch Manager 10. Monitors the deposit of the collections of the day within the day, and not later than the next banking day 11. Checks the cash voucher to be received by payee by having the payee sign the "received caption" and ask for an Official Receipt (OR) whenever possible 12. Follow established procedures to report errors in retail pricing or signage 13. Acts as witness when there is period count/cash count to be made in the branch. Any noted discrepancy must be reported to the head office 14. See to it that all copies of the documents that will be cancelled will be available. Including original before making any cancellation. This will be marked cancelled 15. Sees to it that rebates granted to customer are in accordance with the existing policy QUALIFICATIONS: Bachelor of Commerce major in any of these: ▪ Financial Management ▪ Accounting ▪ Finance ▪ Economics
At least 2-3years of experience in Cashiering work