Job Opportunities in Philippines


October 2, 2024

Equilibrium Intertrade Corporation

Iloilo City

FULL TIME & OTHER


Branch Operations Lead

JOB SUMMARY
Mainly responsible for overseeing the day to day operations of his/her respective Branch/Branches. The position is tasked to ensure that the Branch regularly meets its goals and objectives, as well as strategically growing the business in a way that meets the organizational aspirations and effectiveness.
JOB RESPONSIBILITIES
On Branch Operations
  • Ensures smooth and efficient Branch operations, acts as the custodian of the Branch and liaises with the Regional Sales & Operations Manager and Head Office to enhance operational activities.
  • Ensures internal controls, processes and procedures
  • Escalates high level client concerns and reports on operational effectiveness to middle and top management
  • Manages all members of the Branch to meet and exceed the annual sales target and provides outstanding customer service
  • Directs all operational aspects including distribution operations, warehousing, credible inventory, customer service, people & culture, administration and finance with the over all objectives of the Branch
  • Ensures effective and efficient inventory system with the Central Warehouse
  • Ensures over all customer satisfaction and loyalty; collaborates with CSR Head Office for support and further strategies
  • Developing forecasts, financial objectives, manpower complement and business plans
  • Provides learning, growth, effective coaching and people management for the Branch Team
  • Locates areas of improvement and proposes corrective actions that meet challenges and leverage growth opportunities
  • Creates and regularly provides reports on the performance of all departments/sections
  • Attends to all audit standards and regulatory/ compliance issues
On Sales Operations/Support
  • Develops awareness on sales strategies and plans to support and increase Branch revenue and market share
  • Co-analyzes data on sales performance, competitor activity and customer satisfaction to assist in the development of strategies for increasing sales volume
  • Consistently meets and communicates with valued clients to discuss products, prices, customer service related needs, delivery schedules and other business issues
  • Strongly establishes relationships with new clients to increase business potentials and opportunities for the company
  • Stays abreast of competing markets and provides reports on market movement and penetration
  • Collectively generates ideas and procedures with the team members to increase Branch sales performance
  • Supports the formulation of relevant sales activities, collaborates on marketing initiatives and promotional campaign
  • Creates reports on revenues, growth and profitability
  • Ensures leveraging Branch sales office resources and administrative/ Talent support to achieve personal and team relate revenue goals
  • Liaises with other Branches to share strategies
Required Experience & Credentials
  • Bachelor’s Degree in Business Management, Administration, Marketing or any related field
  • Must at least have a 3-year successful experience as Branch Lead (officer level) preferably in the FMCG Industry
  • Must have sufficient knowledge and inclination on Sales, Marketing, Finance and People Resources; on modern management techniques and best practices
  • Must have excellent Operational Management skills
Qualifications/Skills
  • Above average Leadership and People Resources Management Skills
  • Strong Operational Management Skills
  • Excellent Customer Service Skills
  • Excellent Organizational Skills; Analytical Skills
  • Creative Problem Solving; Decision-Making
  • Excellent Presentation and Communication Skills
  • Outstanding Financial Management Skills
  • Strong Profitability Management Skills
  • Excellent Process and Project Management
  • Excellent Territory Management
  • Excellent Time Management
  • Above Average Industry and Product Knowledge
  • Strong communication skills – verbal, written, listening and interaction
  • Above average Resource Management Skills
  • Proficiency in Microsoft Office including Outlook, Word, Excel and Power Point
Job Types: Full-time, Permanent
Benefits:
  • Company Christmas gift
  • Employee discount
  • Health insurance
  • Promotion to permanent employee
Schedule:
  • 8 hour shift
  • Day shift
Supplemental Pay:
  • 13th month salary
Education:
  • Bachelor's (Preferred)
Location:
  • Angeles City, Pampanga (Preferred)

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October 2, 2024

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