Job Opportunities in Panama


November 28, 2023

Groupe Kering

Panamá

OTHER


GUCCI Client Advisor (Temporary)

Summary
Client Advisor

Role Mission

To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand

Key Accountabilities
  • Serve customers accordingly with Gucci selling ceremony
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advises on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and/or personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Contribute to manage the visual display of the products in accordance with Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies
Key Requirements
  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
Job Description
Client Advisor
Role Mission
To provide customers with top quality service by meeting their needs and expectations as well as to increase the brand loyalty by communicating as “Gucci ambassador" the philosophy and the culture of the Brand
Key Accountabilities
  • Serve customers accordingly with Gucci selling ceremony
  • Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of Gucci history and heritage
  • Guarantee cross and up-selling for all product categories
  • Discuss with clients and give advises on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
  • Build and strengthen relationships with customers, deal with different nationalities and/or personalities and put always the customers at ease
  • Ensure qualitative monitoring and updating of customer information, accordingly to the Company tools (CRM), in order to retain actual customers and detect new high potential ones
  • Ensure the achievement of individual and Store goals, enhancing and developing the business
  • Foster open and constructive communication with team members, being always collaborative and proposing effective solutions
  • Contribute to manage the visual display of the products in accordance with Gucci visual standards
  • Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures
  • Ensure the products replenishment and physical inventory of merchandise
  • Follow Company grooming, accordingly with Gucci standards and policies
Key Requirements
  • Proven experience in a similar role within fashion retail companies
  • Proven ability to drive and exceed individual and store result
  • Deep passion for fashion and luxury
  • Excellent commercial awareness and customers attitude
  • High flexibility and ability to adapt to different customers
  • Team-player mentality
  • Strong communication skills
  • Ability to work in a fast moving and dynamic environment
  • Luxury product knowledge
Job Type
Regular
Start Date
2023-12-01
Schedule
Full time
Organization
LUXURY GOODS PANAMA

Latest Job Opportunities


November 1, 2024

Insight Assurance
ISO 27001 - Panama

Panamá

View Details

November 1, 2024

World Business Lenders, LLC
Loan Administration Analyst - Panama, City of Panama

Panamá

OTHER

View Details

October 31, 2024

Mercantil
Ingeniero QA

Panamá

View Details

October 31, 2024

Mercantil
Ingeniero DevOps

Panamá

View Details

October 31, 2024

Mercantil
Desarrollador/a Full Stack

Panamá

View Details

October 31, 2024

Mercantil
Product Owner

Panamá

View Details

October 29, 2024

Activate Talent
Shopify Web Design and Site Content Coordinator

Panamá

OTHER

View Details

October 29, 2024

Arganteal, Corp.
Senior Microsoft Infrastructure Engineer

Panamá

View Details

October 28, 2024

Lingoda
Freelance Online German (DaF) Teacher

Panamá

OTHER

View Details

October 27, 2024

Pandora Jewelry
Subgerente de Tienda

Panamá

OTHER

View Details

Similar Jobs


October 14, 2024

Henley & Partners - The Firm of Global Citizens®
Client Relationship Associate (Portuguese Speaker)

Panamá

OTHER

View Details

September 6, 2024

AutoStar
Ejecutivo de atención al cliente

Panamá

OTHER

View Details

June 26, 2024

Millicom
Práctica Profesional en Análisis de Datos/ Experiencia de cliente/ Mejora de procesos y automatización

Panamá

OTHER

View Details

October 22, 2024

United Nations
Human Resources and Legal Advisor

Panamá

View Details

October 13, 2024

MergersCorp M&A International
Deal Advisor - Investment Banking / M&A - Panama

Panamá

FULL TIME

View Details

September 23, 2024

Tecnoserv International, S.A.
AGENTES DE ATENCIóN AL CLIENTE

Panamá

View Details