November 6, 2024

DHL Express

Panamá

AM NAOC Airside Training & Compliance Manager

(2400C5K)

Panama-Panamá-Panamá | Full-time | Permanent | Mixed Shift

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world. Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine DHL Group is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. Start YOUR career with DHL today…
DHL Group currently has an opening for a Network Air Operations & Compliance – Airside Training & Compliance Manager.
This position would conduct airside operations reviews to ensure internal & regulatory compliance. Evaluate & approve airside root cause analysis investigations and corrective/preventative actions.
Research Civil Aviation Administration (FAA) and other applicable international regulations to ensure DHL procedures meet these regulations and policies in accordance with the air carrier’s ground operations manual, Civil Aviation Authorities, IATA/ICAO Ground Operations Manual and DHL Group company policy. Prepare reports for management and share applicable information with DHL Center of Excellence personnel.

Key Accountabilities

Conducts virtual and on-site Airside Ops reviews for compliance purposes.
Prepare compliance reports for Senior Management to identify trends and provide analysis summary.
Prepare reports as required to be distributed to a variety of audiences including Executive Management, Global/Regional Airside, Station Management, and Civil Aviation Authorities.
Prepare informational documents (Bulletins and Newsletters) and distribute as directed by department management/personnel.
Review and investigate regulatory incidents in coordination with DHL operations management personnel.
Evaluate if corrective actions are effective.
Conduct airside training sessions to a variety of audiences including internal and external customers.
Maintain and administer the Global SOP Aviation Manual (GSAM).

Qualifications

Typically requires BS/BA in related discipline and 2-5 years of experience in related field
Must successfully complete the DHL approved airside designated ground training program
Have an advanced understanding of aircraft ground handling, weight & balance and associated DHL & Air Carrier procedures
Ability to travel approximately 50%
Knowledge of DHL internal applications (Q-Pulse, NMIV, Sable) This position reports to the – Senior Manager Network Air Operations & Compliance.
LANGUAGE: Fluent English & Spanish
LOCATION: Panamá
TRAVEL: Less than 50%

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

Posting Legal Entity DHL Aero Expreso S.A.