Job Opportunities in Nigeria
October 29, 2024
Sproxil
Lagos
FULL TIME
Operations Head (Sproxil Surveys)
- As the Operations Head, you will play a pivotal role in overseeing the day-to-day operations of our tech-enabled survey administration business.
- You will be responsible for ensuring the efficient and effective execution of our projects, optimizing processes, and driving operational excellence.
Operational Management:
- Oversee the entire operational lifecycle of survey projects, from design and development to execution and analysis.
- Manage project timelines, budgets, and resources to ensure timely delivery and quality outcomes.
- Develop and implement operational strategies and best practices to improve efficiency and productivity.
- Lead and manage a team of survey operations professionals, providing guidance, mentorship, and support.
- Recruit, hire, and train qualified survey team members to build a high-performing operations team.
- Foster a collaborative and positive work environment that encourages innovation and teamwork.
- Continuously identify opportunities for process improvement and implement changes to enhance operational efficiency.
- Leverage technology and data analytics to optimize workflows and drive cost-effectiveness.
- Assess and mitigate operational risks to ensure business continuity and minimize disruptions.
- Develop and implement contingency plans to address potential challenges and setbacks.
- Minimum 10 years of work experience in an operations, consulting, or business development role.
- Bachelor's Degree in business administration, operations management, or a related field.
- Proven track record of successfully managing complex operations and projects.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire teams.
- Excellent problem-solving, analytical, and decision-making abilities.
- Experience with survey administration tools and methodologies is required.
- Strong proficiency in survey dash-boarding and first-line analysis tools, including Excel and Power BI.
- Competitive salary and benefits package
- Collaborative and supportive work environment with an international team
- Flexible work arrangement
- Continuous learning and professional development.
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