Job Title: Market Assistant Location: 8 Lobito Crescent, Wuse 2, Abuja, Nigeria Reports to: Market Manager/Market Operations Lead Employment Type: Full-Time Job Overview: The Market Assistant will be responsible for providing administrative and operational support within the market environment. This role involves coordinating day-to-day market activities, assisting vendors, ensuring the smooth operation of market functions, and maintaining a positive experience for both vendors and customers. Key Responsibilities: 1. Vendor Support: - Assist vendors with registration, setup, and daily operations within the market. - Ensure vendors are adhering to market regulations and guidelines. - Respond to vendor inquiries and resolve issues promptly. 2. Market Operations: - Help manage the setup and breakdown of market spaces, ensuring stalls are properly arranged and maintained. - Monitor the cleanliness and organization of the market environment, ensuring it meets safety and health standards. - Coordinate with security personnel to ensure a safe and secure marketplace. 3. Customer Service: - Provide assistance to customers by answering questions, directing them to specific vendors, and offering information about market activities. - Handle customer complaints or issues in a professional and timely manner. 4. Inventory and Supply Management: - Assist in managing market supplies such as signage, equipment, and promotional materials. - Keep track of inventory and restock supplies as necessary. 5. Event Coordination: - Help organize and execute market-related events, such as promotional activities, vendor showcases, and seasonal markets. - Coordinate with event planners and marketing teams to ensure smooth event operations. 6. Administrative Duties: - Assist with vendor registration, collect fees, and manage necessary documentation. - Maintain accurate records of market activities, including sales reports, attendance, and inventory logs. - Assist with data entry and other clerical tasks as needed. 7. Marketing and Promotion: - Assist in promoting market events and activities through social media, flyers, and direct communication with vendors and customers. - Gather customer and vendor feedback to help improve the market’s offerings. 8. Miscellaneous Duties: - Perform other duties as assigned by the Market Manager, including assisting with seasonal or special projects. - Ensure all market rules and regulations are followed by vendors and customers alike. Qualifications and Skills: - Minimum of a high school diploma or equivalent (additional certifications in market operations or business administration are a plus). - Previous experience in a market, retail, or customer service environment is preferred. - Strong organizational and multitasking skills. - Excellent interpersonal and communication skills. - Ability to work in a fast-paced, dynamic environment. - Basic knowledge of inventory management and sales processes. - Proficiency in Microsoft Office and basic computer skills. - Ability to handle physical tasks, such as moving equipment and setting up stalls. Working Conditions: - Requires working outdoors in various weather conditions. - Ability to stand for long periods and perform some light physical labor. - Flexible working hours, including weekends and public holidays, based on market schedules. Job Types: Full-time, Part-time, Temporary Pay: From ₦40,000.00 per month Ability to commute/relocate:
Abuja: Reliably commute or planning to relocate before starting work (Preferred)