Job Title: Concierge Job Summary:
As a Concierge, you'll be the go-to person for guests and residents, ensuring their experience is smooth and positive. You'll provide exceptional service, handle inquiries, and coordinate various services in a residential or hospitality setting.
Key Responsibilities: Guest and Resident Interaction:
Welcome guests and residents warmly, addressing their needs and inquiries.
Communication:
Keep communication channels open and respond promptly to calls, emails, and messages.
Information Resource:
Stay updated on local attractions and services, providing accurate information.
Maintain an updated directory of important contacts.
Service Coordination:
Arrange transportation, reservations, and other services as requested.
Coordinate with different departments to fulfill special requests.
Security and Access Control:
Monitor premises for safety and collaborate with security personnel.
Problem Resolution:
Address issues raised by guests or residents promptly and effectively.
Administrative Tasks:
Manage check-ins and check-outs, maintaining accurate records.
Assist with administrative duties and prepare reports.
Event Planning:
Help organize facility events and activities.
Customer Feedback:
Collect feedback to improve service quality.
Job Type: Full-time Pay: From ₦150,000.00 per month Ability to commute/relocate:
Lagos: Reliably commute or planning to relocate before starting work (Required)