Job Opportunities in Nigeria
November 4, 2024
mDoc Healthcare
Lagos
Clinic Practice Manager
- m Doc is seeking an experienced and motivated Clinic Practice Manager to oversee our tech-enabled health hubs.
- This individual will drive all aspects of operations, including revenue generation, patient health outcomes, team management, and clinic efficiency.
- The ideal candidate has a background in healthcare operations, excels in a dynamic environment, and has a passion for improving primary care access especially virtually.
Operational Management:
- Oversee daily operations across all health hubs, ensuring quality, consistency, and efficiency.
- Implement, monitor, and continuously improve operational workflows, leveraging technology to optimize processes.
- Ensure regulatory compliance, maintaining a high standard of care and patient safety.
- Develop and execute strategies to drive revenue generation and profitability for each hub.
- Monitor financial performance, manage budgets, and analyze financial data to meet or exceed revenue targets.
- Identify opportunities to reduce costs and improve financial efficiency.
- Collaborate with healthcare providers and clinical staff to ensure excellent patient care and health outcomes.
- Implement and track quality improvement initiatives, leveraging data and analytics to measure success.
- Address patient feedback and maintain high patient satisfaction scores.
- Recruit, onboard, and manage clinic staff, fostering a culture of excellence and teamwork.
- Conduct regular performance evaluations and provide coaching and professional development opportunities.
- Lead team meetings, communicate company objectives, and drive staff engagement.
- Ensure the effective use of technology across the hubs, including EMR systems, patient engagement platforms, and operational tools.
- Troubleshoot and resolve tech-related issues, coordinating with IT support as needed.
- Train staff on new technology solutions and stay current with healthcare tech trends.
- Drive patient volume growth through community outreach and local partnerships.
- Develop and implement patient acquisition and retention strategies to increase hub utilization.
- Represent Trove Health in the community, building relationships with stakeholders and partners.
- Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s in Business Administration preferred).
- 5+ years of experience in healthcare operations, clinic management, or practice administration.
- Strong financial acumen with experience in revenue generation and budgeting.
- Proven track record in managing tech-enabled healthcare operations.
- Excellent leadership, communication, and problem-solving skills.
- Knowledge of healthcare regulations, compliance, and quality standards.
Interested and qualified candidates should send their Applications to: recruiting@mymdoc.com using the Job Position as the subject of the mail.
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