October 22, 2024

Auckland One Rail

Auckland City

FULL TIME

Train Manager

Join our dynamic team at Auckland One Rail, the provider of passenger train services here in Tāmaki Makaurau. Our commitment to delivering efficient and reliable services to our valued customers drives us forward.
We are recruiting for three schools of eight people to start next year, with planned start dates of 6 January, 24 March and 19 May. You will be working on board our trains, keeping everyone safe and informed during their journey.
About the Role
You will be the go-to person for commuters, visitors and other passengers as they travel from A to B - as you walk the length of the train and pass through each carriage during your journey, you will be responsible for making announcements, keeping people informed, answering any questions, de-escalating situations and operating the doors at each station. Please note this isn't a managerial role - you are responsible for the customers on board the train, their safety and comfort.
This is a permanent, full-time position and you must be able to work rostered shifts across the fortnight on a rotating basis.
Full paid training is provided and involves six weeks of classroom training at our Wiri depot and six weeks of on-the-job training across the network. Uniform and PPE are also provided and no previous experience as a Train Manager is required.
This is a chance to work in one of the fastest growing industries in Auckland as our transport network continues to expand.
About You
We are looking for customer focused, well-presented, health and safety-minded people who are able to stay calm under pressure and can handle stressful situations. Communication is key in this role, and you will need a decent level of physical fitness as you will spend a lot of time on your feet.
You will also need:

The right to work in NZ (NZ Citizenship or Permanent Residency).
A full, clean, current N.Z. Driver Licence.
Exceptional communication and fluency in English.

Next Steps
If you feel you have the drive, passion, and expertise to perform in this exciting opportunity, we would love to hear from you!
This is a safety critical role and requires all successful applicants to meet pre-employment checks which include an assessment, video interview, in-person interview, satisfactory criminal history check, drug & alcohol testing, ACC check, medical examination and references.
Please note that this position is rostered over a 24/7 coverage, including weekends and late nights.
We receive hundreds of applications for these types of roles and may not be able to respond to everyone individually.
Requirements

The right to work in NZ (NZ Citizenship or Permanent Residency).
A full, clean, current N.Z. Driver Licence.
Exceptional communication and fluency in English.
Decent level of physical fitness.
Able to pass a medical assessment and drug and alcohol test.

Benefits

Free Train Travel: Enjoy complimentary train travel on Auckland passenger trains.
Gym Membership Discount: Access discounted Les Mills Gym membership.
Travel Discount: Nominate a person and up to 3 dependents for train travel discounts.
NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical perks.