October 24, 2024

University of Auckland

Auckland City

OTHER

Student Accommodation Night Support

Job Description
The University of Auckland is New Zealand’s leading university and one of the world’s top research institutions. We employ over 6,000 academic and professional staff to support the success of more than 41,000 students.
Our Student Accommodation team provides housing for over 4,500 students across a variety of accommodation styles—from first-year halls to self-catered apartments for senior students. We aim to create a safe, supportive, and enjoyable community that feels like home for our students.
Te Whiwhinga mahi | The opportunity
We are seeking three Student Accommodation Night Support individuals to join our team, working night shifts in our student residences. This vital role ensures our students feel safe, supported, and part of a positive community.
You will be the first point of contact for residents needing pastoral care or well-being support during the night. While this isn’t a traditional security role, you’ll lead on health, safety, and security, making sure protocols are followed, emergencies are handled, and first aid is provided when needed.
When not responding to incidents or patrolling, you’ll be responsible for completing general administrative and coordination tasks.
To learn more, please review the full position description.
Hours
These part-time, permanent roles offer an average of 30 – 35 hours per week on night shifts. Shifts run from 11:00 pm to 9:00 am, and the roster alternates weekly. Weekend shifts will also be required. The position options are:

Position A x 1 vacancy - 30 hours per week, shifts are rotating 7 days a week, 11 pm-7 am
Position B x 2 vacancies - 35 hours per week, shifts are rotating 7 days a week, 11 pm-9 am

Pay rate
The hourly rate for this role is $32.68.
Training
We provide full training, including first aid, mental health event management, and basic security. This paid training will take place during regular business hours before your night shifts begin.
He kōrero mōu | About you
We’re looking for candidates who are empathetic, passionate about student well-being, and capable of handling challenging situations independently. While you’ll be working alone during shifts, remote support from the team will be available.
This role is ideal for those seeking night shifts to fit their lifestyle, and we’ve found it to be a great fit for people with experience in pastoral care, student-focused roles, mental health services, social work, youth work, residential care, hospitality or even those considering a career as a police officer.
To be considered for this role, you’ll need to:

Be available for night shifts on an alternating roster, including weekends
Ideally, have experience providing pastoral care or support
Possess strong communication skills, able to guide and support others with a gentle, non-enforcement approach
Have some knowledge of security systems, CRMs, databases, and Building Health & Safety compliance (training will be provided)
Be physically fit (a medical test by our approved provider is required
This position required successful applicants to pass NZ police vetting checks and vulnerable children’s Act requirements

Ngā āhuatanga kei a mātou | What we offer
We are committed to providing a supportive working environment through:

Five weeks’ annual leave per annum (pro-rated)
Up to 6.75% employer superannuation contribution.
Additional parental leave payments
Discounted, onsite childcare, parking and various leisure and recreation services.

For more information on the benefits of working here, see our Staff Benefits page.
Me pēhea te tuku tono | How to apply
Submit your application online by Sunday, 10th November 2024, to be considered. Please include a cover letter and CV detailing how you meet the skills and experience listed above. We will begin contacting candidates as applications are received, and this advert may close earlier if needed.
Please note that the actual job title for this position is Night Supervisor.

Additional Information

Equity
The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpui MVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to www.equity.auckland.ac.nz
The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit www.equity.auckland.ac.nz