Store manager

September 13, 2024

Hello NW 678 Limited

Tauranga

FULL TIME

Store manager's Job description

Determining the selection and volume of goods;
Ensuring the sufficient supply of goods;
Ensuring all food recipes and procedures in the in-store production are followed;
Maintaining the highest quality and consistent product standards;
Tasting food products and beverages regularly for quality assurance;
Monitoring and implementing ordering, stock and the quality of goods;
Ensuring smooth day-to-day operation;
Planning purchases of goods, ingredients and other supplies;
Planning in-store marketing;
Setting prices considering affecting factors;
Planning and executing in-store sales promotions;
Communicating all new product information effectively and efficiently;
Responding to customer enquiries by phone, in person and online;
Liaising with directors, other managers and staffs and suppliers for a smooth store operation;
Identifying and responding to customers’ requests;
Overseeing and managing the company’s service;
Setting up and reviewing the procedures in customer service;
Following up with customers as and when required to ensure customer satisfaction;
Handling customers’ complaints and making decisions on remedies if required;
Supporting the company’s administrative tasks as and when required;
Proactive in solving customer problems and satisfying customers in carious situations;
Controlling costs of goods, inventory levels, labour, supplies and expenses;
Planning the budget;
Optimising the overheads and labour costs by controlling staff allocation;
Managing financial transactions;
Maintaining proper loss presentation standards;
Ensuring all team members are educated on our goods and services provided;
Assessing the performance of team members;
Identifying staffing, recruiting, interviewing, hiring, and training needs of qualified candidates;
Facilities are ongoing training and development of current staff;
Monitoring, coaching and encouraging team members to meet Hello sushi service standards;
Being involved in staff recruitment;
Ensuring the operation is compliant to occupational and safety health (OSH) and protect team member’s health and safety in the workplace;
Promoting safe work habits and identifying and resolving potential safety hazards;
Identifying and recording health and safety incidents;
Ensuring the enforcement of food hygiene regulations including Food Control Plan;

Store manager's Required Skills

Three years work experience or equivalent qualification relevant to assigned tasks;
Experience in a complex, fast-paced environment;
Good command of English to carry out the assigned duties;
Team workers;
Knowledge in Japanese food and beverage culture as well as hospitality business in an asset;
Relevant New Zealand work experience is an advantage;

Please send your CV with cover letter first. No contact by phone or in person is allowed until requested. The position you apply for and your visa status must be clearly stated in your CV or cover letter.
Otherwise, your application till not be considered. Further information may be requested in CV screening. Selected applicants will be invited for an interview.

We regret to inform you that this job opportunity is no longer available