The working hours is 40 hours per week, Monday to Friday 8:00 am to 5:00pm
About the Role
We are seeking an enthusiastic, confident, outgoing and customer focused Print Room Operator based on our high-profile client site. The primary focus of this entry level role is to ensure effective delivery of contracted services in a customer site in accordance with Service Level Agreements and customer expectations. Full training will be provided to the successful candidate.
Main duties
Ensure all billing information is logged in the appropriate systems
Prepare and process print requirements including invoices for mailing
Expenditure and wastage is minimized to ensure efficient use of resources
Monitor consumables and general supplies, reorder and distribute as required
Deliver services in line with customer expectations
Ensure all customer requests are completed and delivered on time and within budget as per customer requirements
Operational processes are followed to ensure service delivery excellence
Identify and communicate opportunities for process improvements
Complete all work efficiently and effectively to maximize equipment productivity
Develop positive working relationships with colleagues and customers
Participate in projects which may arise from time to time
Prepare documents for scanning and digitisation
Stationary and consumables
Mail & Courier delivery
Provide customer assistance and support
Key Requirements
Ability to easily build a rapport with customers
Microsoft Office experience
Excellent communication and interpersonal skills
Excellent organizational skills and the ability to prioritize
Attention to detail and quality standards
Work autonomously and within a team environment
Knowledge of mail and print operations
Knowledge of finishing and binding operations
Knowledge of low/mid volume print/copying operations
Knowledge of production printers and large format printers
Knowledge of electronic printing and outsource print operations
Print Colour Management skills
Fiery RIP, Adobe Suite experience
We regret to inform you that this job opportunity is no longer available