July 15, 2024

Accor Apartments & Realty

Queenstown

FULL TIME & OTHER

Night Cleaner / Porter

Peppers Beacon is located a short five-minute walk from the centre of Queenstown, also known as the “Adventure Capital” of New Zealand. With uninterrupted lake front views of Lake Wakitipu and stunning mountain ranges, Peppers Beacon offers a range of accommodation from hotel style rooms to large multi-level apartments and a breakfast room for guests to start their day. During your down time, there is no short of activities to choose. From skiing to bungy jumping, for that adrenaline rush or if vineyards and scenic tours are more your speed, there is something for everyone in the historical mining town of Queenstown.

Purpose
As a Night Porter / Cleaner, your primary responsibility will be to uphold the cleanliness of the hotel's public areas, ensuring a delightful experience for our valued guests. Additionally, you will be on hand to provide assistance with any overnight guest inquiries that may arise. Essential attributes for excelling in this role include strong problem-solving abilities and a proactive mindset. Reliability is paramount, as you will work independently during the hours of 10:30 PM to 7:00 AM, contributing as a part-time team member with a commitment of at least 20 hours per week.

Primary Responsibilities

Answer all incoming phones and respond accordingly
Conduct security checks as per policy, procedures and checklist
Embrace the cleaning challenge, sprucing up both indoor and outdoor public areas, restocking linen, housekeeping and maintenance trolleys to meet our high cleanliness and presentation standards
Expertly handle specialised equipment and chemicals with safety in mind
Assist guests with all enquiries and complaints, and provide accurate information to guests about the property facilities and features
Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

Skills and Experience

Previous experience in a similar role (as a cleaner/room attendant/public areas attendant) is a plus
Your communication style is warm and welcoming, making both guests and team members feel at ease
You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas.
You enjoy collaborating with colleagues from various backgrounds
Reliable transportation and availability to work a variety of shifts including weekends and public holidays ensures you are part of our dependable team

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.