September 9, 2024

Contour Roofing

FULL TIME

Despatch & Yard Coordinator

Stability of over 30 years of experience in excellence & innovation
Permanent Fulltime Position I Attractive Hourly Rate & Benefits
'Safety First' & Inclusive Culture I Collaborative team with supportive leadership

THE OPPORTUNITY

The Yardie/Despatch Coordinator ensures efficient customer service by assisting with order pickups, loading vehicles, and supporting delivery drivers. It also involves maintaining a well-organized yard, collaborating closely with procurement, production, and sales teams to meet dispatch deadlines and ensuring that all products meet quality standards before leaving the yard.

RESPONSIBILITIES

Customer Service:
- Greet and serve customers in person, assisting with locating and loading their orders;
- Answer phone enquiries regarding order statuses;
- Ensure orders are ready for collection and communicate pick up times with customers.
Order Preparation and Dispatch:
- Assist customers and delivery drivers in safety loading vehicles;
- Prepare small orders for customers to collect, ensuring accuracy and timeliness;
- Actuate completed orders in the system and update the delivery board;
- Communicate with customers when orders are ready for pickup or delivery.
Logistics and Yard Maintenance:
- Maintain a well organised yard for efficient operations and safety;
- Perform regular inspections and maintenance of yard equipment and delivery vehicles;
- Verify that all products leaving the yard meet the company's quality standards, addressing any defects or issues before despatch.
Team Collaboration:
- Work closely with procurement, production, and sales teams to ensure despatch deadlines are met;
- Coordinate with the factory to confirm completed orders and keep the delivery schedule updated.

ABOUT YOU

Strong customer service and communication skills.
Ability to safely load/unload vehicles (heavy lifting may be required).
Organised with the ability to manage multiple tasks.
Familiarity with dispatch and inventory systems (training provided).
Positive team player with the ability to work under pressure.

BENEFITS

Competitive rates: We offer competitive wages and benefits that recognise your hard work and dedication.
Health and safety: Your safety is our top priority, and we provide comprehensive training and equipment to keep you safe on the job.
Opportunities for growth: At Contour, we believe in investing in our team members and providing opportunities for growth and advancement.
Team perks: Enjoy perks like company-sponsored events, team-building activities, and employee discounts on products and services.

ABOUT CONTOUR

Contour is part of the Stratco group, a dynamic, national leader in the manufacture and marketing of building and home improvement products. Join the elite team at Contour, where we're known for our top-tier roofing solutions in Nelson and Marlborough. Our focus on commercial roofing installations sets us apart, and we're dedicated to delivering projects that stand the test of time. Contour pride ourselves on offering ongoing support and great career opportunities for all our people. As well as job security, a dynamic workplace with amazing facilities and a great team.

APPLICATION PROCESS

Join us and be part of a crew that's raising the bar for commercial roofing installations. Apply now and take your roofing career to new heights with Contour Roofing Nelson Ltd!

Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.