October 15, 2024

Hirepool

Queenstown

OTHER

Customer Service/Groomer

Reference: 6679199

Ongoing training and development
A great team-working environment
Free staff hire in our DIY fleet & 4% Employer Kiwisaver contribution (up to 6% based on length of service)

Our Hirepool Vehicle Rentals team provide expert advice to business, commercial and recreational travellers on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film/TV, and sporting events to independent contractors, and casual weekend hirers.
As a Customer Service/Groomer you need excellent customer service and communication skills and a confident phone manner to field queries, provide advice and put quotes and contracts together, as well as ensure our vehicles are well groomed, maintained, and ready for hire. Show great attention to detail and have excellent time management skills. From time to time you may be required to help out across all areas of our branch operations.
What you'll do:

Keep the branch's vehicle and rental fleet groomed to the highest standards
Ensure all the necessary compliance checks are carried out
Help identify and escalate any repair and maintenance issues
Deliver/pick up vehicles in the region
Create contracts and complete transactions
Manage maintenance and damages effectively
Answer phones - provide sales advice and quotes

What you need:

Full Class 1 Driver Licence
Great communication skills to enable you to work with a variety of people and build successful working relationships
Good computer skills with a high level of accuracy and attention to detail
Willingness to take ownership
A positive can-do attitude
Able to work on a rostered basis - our branch is open Monday-Saturday

Who we are:
We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, frontline management qualifications, flexible working, and company-funded life insurance.

Visit www.hirepool.co.nz to read more about what we do and https://hirepoolcareers.co.nz/Vacancies/ for more about our vacancies and employment benefits

Applications Close: 12 Nov 2024