Job Opportunities in New Zealand


October 14, 2024

TSB Living Ltd

Lower Hutt

OTHER & FULL TIME


Customer Service Representative

TSB Living Limited is a distributor and online retailer. We're currently seeking Customer Service Representative Superstar to join our team in Wellington.
If you enjoy working in an Fast paced, unique and fun environment with a great team and lots of customer service experience then we need you!
The Role :
  • As a front line representative, you will be focused on ensuring that we exceed customer's service expectations , ensure the customer walks out the door with a smile.
  • A genuine desire to help and up-sell, and be willing to help out with anything and everything
  • You thrive in a fast-paced and dynamic environment where it's all about multi-tasking to get the job done
  • You are positive and professional with a focus on solving problems and doing whatever it takes to make a difference to every customer every time
  • You relate well to all kinds of people, listen attentively, and can hone in on the most important issues
This position focuses on all aspects of :
  • Front line assistance
  • Sales through multiple channels
  • Managing customer queries
  • Managing escalations
  • Answering phone calls
  • Administering emails
  • General maintenance of the showroom
  • Daily administration
We are looking for a person with proven reliability and the right attitude and will have:
  • Be Vibrant and Bubbly
  • Proven experience in customer service
  • Sales driven experience
  • A high degree of accuracy and good with details
Working hours will be 35-40 hours and the candidate must be available to work on weekend. We offer performance based bonus.
If you believe customer services and sales is your forte and want a challenge while working for a small friendly team, apply now with your CV .
Applicants for this position must have NZ Residency or a valid NZ Work Visa.
Job Types: Full-time, Permanent
Pay: $24.00 – $25.00 per hour
Benefits:
  • Employee discount
Schedule:
  • 8 hour shift
  • Weekend availability
Ability to commute/relocate:
  • Lower Hutt, Wellington: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
  • Do you have NZ Residency or a valid NZ Work Visa?
Experience:
  • customer service: 1 year (Preferred)
Language:
  • English (Preferred)

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