Job Opportunities in New Zealand
August 29, 2024
THL
Waitomo
FULL TIME
BWR
Would you like to work for NZ's iconic and world-renowned Waitomo Glowworm Caves and help create UNFORGETTABLE holiday experiences for our customers?
We are one of NZ's original tourist destinations! The Legendary Black Water Rafting Co is looking for a Customer Service Representative who is enthusiastic about outdoor adventure and tourism to join their crew. We are looking for a new crew member to join us on a permanent, full-time basis.
The purpose of the role is to ensure our customers have an "unforgettable holiday" by communicating and interacting with our guests to ensure they have appropriate knowledge of our products and meet their needs. The role is key to ensuring our customer's experience is exceptional.
Key criteria for our winning candidate:
Join a team that lives and breathes travel and experiences. Want to go caving and abseiling? We'll provide the gear. Want to go on a road trip with friends and family? We'll hand you the keys. Working for thl opens a world of fun experiences, and you'll probably have to rewrite your bucket list. We offer a competitive salary, and development & career opportunities. Our diverse crew will make you feel welcome from day one.
This is an ideal position for someone who wants to build a career in the tourism industry. So why wait? If you are looking for a challenging role that you can make your own, apply now!
We are one of NZ's original tourist destinations! The Legendary Black Water Rafting Co is looking for a Customer Service Representative who is enthusiastic about outdoor adventure and tourism to join their crew. We are looking for a new crew member to join us on a permanent, full-time basis.
The purpose of the role is to ensure our customers have an "unforgettable holiday" by communicating and interacting with our guests to ensure they have appropriate knowledge of our products and meet their needs. The role is key to ensuring our customer's experience is exceptional.
Key criteria for our winning candidate:
- Excellent communication skills
- Has the ability to cope with difficult people and situations by remaining respectful, polite and professional at all times.
- Minimum 1 year of experience in a customer service environment
- Experienced in Outlook, Excel, and Word
- Must have experience with a current booking management system.
- Provide exceptional customer service.
- Maintain a current working knowledge of all Waitomo attractions products and services.
- Knowledge of the local area and wider North Island to assist clients with their general queries.
- Processes reservations from the counter, agents, coach companies and other groups and individuals.
- Maintain a current working knowledge of all special offers and promotions, understand the benefits and how to process them accurately.
- Promote a safe work environment and manage all health and safety procedures.
Join a team that lives and breathes travel and experiences. Want to go caving and abseiling? We'll provide the gear. Want to go on a road trip with friends and family? We'll hand you the keys. Working for thl opens a world of fun experiences, and you'll probably have to rewrite your bucket list. We offer a competitive salary, and development & career opportunities. Our diverse crew will make you feel welcome from day one.
This is an ideal position for someone who wants to build a career in the tourism industry. So why wait? If you are looking for a challenging role that you can make your own, apply now!
Reference #
46711
Posted on
29 Aug 2024
Closes on
Location(s)
Waitomo
Expertise
Customer Service
Job level(s)
Graduate
Work type(s)
Full Time
Group division
The Legendary Blackwater Rafting Co
We regret to inform you that this job opportunity is no longer available
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