At Quatt, we are dedicated to accelerate the energy transition with sustainable home energy solutions accessible to all, aiming to assist 3 million households in making the transition by 2030. That’s why we're looking for a highly motivated and ambitious individual who's ready to roll up their sleeves and make a tangible impact on the climate change challenge we're tackling head-on. Are you ready to rise to the challenge? As Head of Operations, you will be the key driver in building and managing our operational framework. You'll optimize supply chain, logistics, customer support, service and installations, ensuring efficiency and scalability. Our goal is to complete 3 million installations by 2030. This role offers a chance to redefine our operations, creating new initiatives to increase output, whilst maintaining quality. Join us to make a significant impact on our growth and success.
Cool, right!? Therefore we want you to join and…
Manage and build out operations, focusing on installation, supply chain, logistics, support, service and processes for heat pumps and upcoming products.
Lead our Customer Operations teams (60+ FTE indirectly, 6 FTE directly) with vision and by example.
Work closely with the sales team to match operational capabilities with sales targets and facilitate smooth coordination.
Maintain high standards for the installation of heat pumps, ensuring successful and timely completions.
Use data-driven insights to monitor performance, identify areas for improvement, and adapt strategies if needed.
Drive the execution of tactical and strategic operational initiatives swiftly and effectively.
Collaborate closely with the Core Process MT and report directly to the COO.
To be successful in the above tasks, we think you should bring:
Proven experience in building and managing operations in rapidly scaling organizations, preferably in the HVAC or PV/energy sector.
A strong background in installation logistics, supply chain operations.
A strong understanding of heat pump installations is highly preferred.
Excellent analytical skills with the ability to use data to drive operational decisions.
An entrepreneurial mindset with the ability to start initiatives from scratch and prioritize effectively.
Strong leadership and team-building skills.
A proactive approach and the ability to execute tasks quickly in a dynamic scale-up environment.
Fluency in Dutch and a minimum fluency level of C1 in English.
In return, we’d like to offer you the following:
A competitive monthly salary.
A huge opportunity to shape and define our successful growth.
Flexibility in when and where you work combined with regular visits to our vibrant HQ in Amsterdam.
Recompensation of your travel costs, either by car or public transport.
The option to work from abroad for up to 1 month per year.
Support in your career growth by providing you with learning and internal career opportunities.
Our unique and international Quatt culture where you can truly be yourself and meet people from all over the world.
Great fun at our themed monthly Quatt drinks and seasonal parties.
Ready to change the future with us? If you are excited and you believe you're a great fit for our team, please apply below. Don't worry if you don't tick every box – at Quatt, we value performance over prejudice and always look further than just your resume. Join us in our mission to accelerate the transition to sustainable home energy for all.
How to Apply?
Submit your application below. Our Talent Acquisition team will review it and get back to you within three working days, sometimes even within a few hours.
Next Steps? Our process includes three interviews, where we start with getting to know each other a bit better. Additionally, you will be asked to prepare a business case and present this.
Questions? If you have any questions about the role, feel free to reach out to olivier@quatt.io.
Please note that we are not working with recruitment agencies at this time. Thank you for your understanding. Every resume we will get from an agency will be treated as our own.