Service Delivery Executive

September 18, 2024

Philip Morris International

Casablanca

FULL TIME

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Do you want to work for a Top Employer with international career opportunities? This is for you!

Today, we are looking for a Service Delivery Executive to join our team in Morocco.

This role is based in Casablanca.

Your ‘day to day’:

Plan and monitor supply and capacity in line with PMI/PMP guidelines.
Organize and monitor all the international and local transportation activities to business partner.
Coordinate process of definition of stock policies for materials and finished goods by collaborating with market planning and manufacturing to provide inputs on optimal production pattern resulting in minimal cost and optimal service to market.
Develop and maintain optimal inventory projections and adherence to targets for the respective scope to meet demand.
Plan, manage and control third parties’ activities ensuring quality safety and security standards.
Ensure that the right logistics management systems are in place.
Ensure PMI Track and Trace policies are followed and complaint with the scanning of master shipping cases in the market.
Work on preparation, deployment and utilization of the PMI standard operating guidelines & systems taking into account the nature of each type of products transported & stored.
Monitor the implementation of regular reporting and KPI's related to budget, supply chain, cost control and process performance for all Customer Services processes in order to guarantee the total control of the operation.
Implement and drive continuous improvement initiatives to enhance overall supply planning effectiveness.

Who we’re looking for:

Graduate in logistics, supply chain, industrial engineering or any related field.
2-3 years of proven experience in Supply Chain, Logistics within a fast-paced and dynamic environment.
Strong analytical skills with the ability to interpret and leverage data for decision-making.
Proven experience in Planning & Replenishment Management and Third-Party Management.
Excellent communication and collaboration skills
Strong organizational skills and attention to detail.
Fluency in English & French (Spoken and Written).

Philip Morris International offers you a new perspective in Morocco. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.

Philip Morris International: Delivering a Smoke-Free Future

Philip Morris International (PMI) is a leading international tobacco company, actively delivering a smoke-free future and evolving its portfolio for the long term to include products outside of the tobacco and nicotine sector. The company’s current product portfolio primarily consists of cigarettes and smoke-free products. Since 2008, PMI has invested over $12.5 billion to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke, with the goal of completely ending the sale of cigarettes. This includes the building of world-class scientific assessment capabilities, notably in the areas of pre-clinical systems toxicology, clinical and behavioral research, as well as post-market studies. In 2022, PMI acquired Swedish Match – a leader in oral nicotine delivery – creating a global smoke-free champion led by the companies’ IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI’s IQOS devices and consumables and Swedish Match’s General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. As of June 30, 2024, PMI's smoke-free products were available for sale in 90 markets, and PMI estimates that 36.5 million adults around the world use PMI's smoke-free products. Smoke-free business accounted for approximately 38% of PMI’s total first half 2024 net revenues. With a strong foundation and significant expertise in life sciences, PMI announced in February 2021 its ambition to expand into wellness and healthcare areas and, through its Vectura Fertin Pharma business, aims to enhance life through the delivery of seamless health experiences.

For more information, please visit www.pmi.com and www.pmiscience.com

"PMI is an Equal Opportunity Employer”

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