Job Opportunities in Morocco
October 18, 2024
MPH Solutions
Rabat
FULL TIME
Assistante médicale bilingue (télé-travail)
**You must speak ENGLISH & FRENCH to be considered for this position**
The ideal candidate for this role has a medical background. Either as a medical secretary, receptionist in a medical clinic etc. She should possess a strong commitment to helping others, and be able to work collaboratively with our team members.
Tasks
Application Question(s):
The ideal candidate for this role has a medical background. Either as a medical secretary, receptionist in a medical clinic etc. She should possess a strong commitment to helping others, and be able to work collaboratively with our team members.
Tasks
- Coordinate scheduling and management of Client and Employee files using our web-based software
- Engage with our frontline workers to match our clients’ needs with their availability
- Gather necessary information to initiate client services/new intakes
- Provide on-going feedback to families regarding service delivery and continuous assessment of patient satisfaction using email or video conferencing
- Provide on-going support to staff regarding care issues that surface during service delivery
- Inform the Operations Director of staffing issues (training, skills, performance, etc) that require follow-up
- Manage services between community resources (Clinics, hospitals, rehab centers) and our services
- Update client and employee files daily (as required)
- Complete appropriate paperwork to comply with Equinoxe policy and procedures
- Candidate must be “tech savvy” and be proficient in Microsoft Office.
- 1 to 2 years relevant work experience
- The successful candidate will be responsible, calm/patient, diplomatic and have a good, professional telephone manner and excellent customer service skills
- Attention to details and follow-up and ability to learn and use our care management software program are essential
- Able to work on a Canadian schedule - EST time zone Monday to Friday 6:00am-3:00pm (11am-8pm Morocco time)
- On call Wednesday and Thursday from 10pm-6am (on call only means to have your phone close in case there is a situation that requires immediate attention)
Application Question(s):
- Can you communicate in English (spoken and written) ?
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