Job Opportunities in Mexico
November 20, 2024
Johnson Controls
San Pedro Garza García
Jr Colector
What will you do?
The Collector ensures that payment receives on time, reviews with customers the follow up of payments, and determines high risk customers.
How will you do it?
What do we need?
The Collector ensures that payment receives on time, reviews with customers the follow up of payments, and determines high risk customers.
How will you do it?
- Coordinate collections calls and emails for accounts that are past due
- Analyze risk comparing credit limit to open balance
- Minimize exposure for high-risk customers
- Identify disputes on accounts and turn over to resolver
- Finish daily Collections tasks on Collections ERP.
- Send out welcome information for new accounts
- Fill out credit inquiries for customers
- Inactivate dormant accounts
- Prepare accounts for litigation team
- Prepare aging’s, send and reprint invoices
- Contact customers for remittance information for cash application purposes
- Prepare Weekly reports of AR accounts and Internal scalation with your team.
- Other duties as assigned
What do we need?
- Advanced English level (Mandatory)
- Developed data analytic skills
- Prior collections and risk assessment experience (Plus)
- Demonstrated ability to carry out assignments to their completion
- Provide excellent customer service
- Ability to establish and maintain effective working relationships with employees and managers
- Proactively establish and maintain effective working team relationships with all support departments
- Proficient with Microsoft Office products including; Word, Excel, Power Point, Outlook, etc.
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