Job Opportunities in Mexico
November 1, 2024
HRPV Mexico
Guadalajara
FULL TIME
Fully Bilingual Client Support Specialist
Fully Bilingual Client Support Specialist
Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a Fully Bilingual Client Support Specialist to join our team in Guadalajara. This position is ideal for someone looking to grow their career in a dynamic, supportive environment, providing vital administrative and client support to our U.S.-based legal team.
Key Responsibilities:
Sueldo: $13,000.00 - $16,000.00 al mes
Beneficios:
Are you a fluent English speaker with a passion for delivering outstanding client service? We are seeking a Fully Bilingual Client Support Specialist to join our team in Guadalajara. This position is ideal for someone looking to grow their career in a dynamic, supportive environment, providing vital administrative and client support to our U.S.-based legal team.
Key Responsibilities:
- Handle inbound client calls, ensuring prompt and effective communication.
- Manage client inquiries, provide accurate updates, and assist with scheduling.
- Offer administrative support to the legal team, including handling legal documentation (non-litigation).
- Draft, proofread, and organize essential documents with attention to detail.
- Schedule appointments for U.S.-based attorneys and follow up with clients.
- Fluency in English and Spanish (fully bilingual).
- Must reside in Guadalajara or nearby areas.
- High School Diploma or Bachelor's degree.
- Minimum of 6 months of experience in customer service or call center environments.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Basic legal knowledge is an advantage but not required.
- Competitive salary of 13,000 to 16,000 MXN per month after taxes, based on experience and English proficiency.
- Performance-based earning potential.
- Career growth opportunities within an American culture company, all while working in Guadalajara.
- Comprehensive legal benefits (IMSS, paid vacation, Christmas bonus).
- 5,000 MXN referral bonus for successful candidate referrals.
- Monday to Friday schedule from 9:00 AM to 5:30 PM EST.
- All the US Holidays off.
- Paid training, starting on day one.
- RFC (Constancia Fiscal 2023 - 2024).
- Proof of Address.
- Valid Official ID.
- CURP and NSS (IMSS number).
- Ready to join a growing, vibrant team in a career-focused role? Apply today by sending your resume in English!
Sueldo: $13,000.00 - $16,000.00 al mes
Beneficios:
- Aumentos salariales
- Bebidas gratis
- Descuento de empleados
- Descuento de gimnasio
- Descuentos y precios preferenciales
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Programa de referidos
- Diurno
- Fines de semana
- Lunes a viernes
- Turno de 8 horas
- Inglés (Obligatorio)
- 44600, Guadalajara, Jal. (Obligatorio)
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