Job Opportunities in Mexico
October 10, 2024
NASDAQ
Moncayo
OTHER
Customer Success Senior Specialist
Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may involve an international partner or major global accounts. Creates demand for the organization's products and services by raising their profile with customers Achieves revenue targets by increasing revenue spend per account. Conducts regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.
- Develops effective relationships with key senior-level decision makers and influencers at an assigned group of customer accounts that typically includes a limited number of strategic customers.
- Achieves revenue targets by increasing revenue spend per account.
- Facilitates client meetings presenting all available information.
- Proactively reaches out to accounts to ensure there are no retention risks/losses.
- Provides information about the organization’s products and services by raising their profile with customers through face-to-face presentations and phone conversations.
- Responds to escalated customer issues.
- Education Required: MBA, MSc or related discipline, or equivalent work experience.
- Experience Required: At least 8 years
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.
We regret to inform you that this job opportunity is no longer available
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