Job Opportunities in Mexico
October 23, 2024
SellersHub
Hermosillo
PART TIME & FULL TIME
Bilingual Customer Service for Donor Services
Job Description: Are you passionate about helping others? Do you thrive in a customer-focused environment? Join our team as a Customer Service Representative and play a crucial role in assisting donors who are making a positive impact. This position is perfect for someone who enjoys personal interaction and takes pride in delivering excellent service.
Key Responsibilities:
Why Join Us?
Tipo de puesto: Tiempo completo, Medio tiempo
Sueldo: $3,300.00 a la semana
Pago complementario:
Fecha límite para postularse: 30/10/2024
Fecha de inicio prevista: 18/11/2024
Key Responsibilities:
- Provide exceptional support to donors, answering their inquiries with care and precision.
- Accurately record all donor information in our system.
- Handle incoming calls with strict adherence to our quality standards, ensuring each interaction is positive and informative.
- Deliver accurate and thorough information to donors, assessing their needs to fulfill their requests effectively.
- Maintain a confident, helpful, and empathetic approach in all communications.
- Advanced English proficiency is essential.
- Preferred 1+ years of experience in a similar customer service role.
- Familiarity with legal terms and jargon is a plus, but not required.
- Strong interpersonal skills with the ability to forge connections easily.
- Confident communicator who consistently receives positive feedback.
- Self-motivated with a positive attitude and a strong commitment to learning and growth.
- Excellent spelling, grammar, and quick learning abilities to contribute efficiently.
- Emotional intelligence to remain composed under pressure and when handling difficult clients.
- Strong computer skills, including the ability to type 30+ words per minute in a Windows environment.
- Reliable and committed to maintaining a perfect attendance record.
- Morning Shift: Start between 6:00 am and 8:00 am, working 9 hours per day with 3 days off per week (including Sundays).
- Mid-Day Shift: Start between 9:00 am and 11:00 am, working 9 hours per day with 3 days off per week (including Sundays).
Why Join Us?
- 3 days off including Sundays off for a better work-life balance.
- Be part of a team that makes a real difference every day.
- Opportunities for growth and professional development in a supportive environment.
Tipo de puesto: Tiempo completo, Medio tiempo
Sueldo: $3,300.00 a la semana
Pago complementario:
- Bono de asistencia
- Bono de productividad
- Bono de puntualidad
- Turno matutino
- Turno vespertino
- Inglés (Obligatorio)
Fecha límite para postularse: 30/10/2024
Fecha de inicio prevista: 18/11/2024
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