Job Title: Appointment Coordination Expert (ACE) - Customer Service Representative Company: Listen Trust Location: Av. P.º Río San Miguel 75-Planta alta, Proyecto Rio Sonora Hermosillo XXI, 83270 Hermosillo, Son. Schedule: 10 AM to 7 PM with 2 days off Compensation: Earn up to $5,000 weekly! Objective: Appointment Coordination Experts (ACEs) are Listen Trust’s customer service representatives. They are responsible for persuading customers to visit our centers while educating and motivating callers about our solutions. As the first point of contact, ACEs play a crucial role in creating a positive first impression for Listen Trust. Responsibilities:
Handle incoming calls from potential clients who have responded to our advertisements.
Accurately record lead information in Salesforce (Listen Trust’s CRM) and gather all necessary client details.
Book appointments for callers at local centers to explore Listen Trust’s services.
Create excitement around the appointment, highlighting its value and encouraging attendance.
Conduct outreach calls to individuals who have previously contacted Listen Trust.
Be receptive to feedback, adapt to change, and continuously work on skill improvement.
Understand the role’s limitations, referring specific product or service inquiries to specialists.
Profile:
Self-motivated, resourceful, and dedicated to customer service excellence.
Strong problem analysis and resolution skills.
Ability to exceed customer expectations with energy, empathy, and professionalism.
High emotional intelligence, remaining calm and composed with challenging customers.
Capable of multitasking and quick learning to contribute effectively.
Proficient in a Windows-based environment with strong computer skills.
Excellent communication skills with the ability to build rapport and deliver world-class service.
Committed to meeting campaign goals and adhering to set schedules.
Strong sales skills, including active listening, creating urgency, and emphasizing value based on customer needs.
What We Offer:
Competitive earnings up to $5,000 weekly!
Opportunity to be part of a dynamic team at Listen Trust.
Growth opportunities and career advancement.
Supportive work environment that fosters continuous improvement and learning.
Ready to join our team and make an impact? Apply today to become an ACE with Listen Trust! #Customer Service #Listen Trust #Appointment Coordinator #ACE #Job Opening #Customer Support #Sales #High Earnings Job Type: Full-time Pay: $2,496.00 - $5,000.00 per week Work Location: In person