September 11, 2024

Capgemini

Aguascalientes

OTHER

Applications Support Analyst

RH: Karla Acosta
Location: any state of Mexico
Industry - Sector: Mals
What you’ll do?

Respond to ALM tickets on reported system bugs and enhancements.
Remediate the application based on ticket analysis and improve the end-user experience.
Define the technical solution and liaise with the Senior Technical lead /Architecture team to meet business requirements, as well as the project plan, a robust testing process, and schedule to deliver the solution.
Troubleshoot and Manage integrations with other applications
Monitor and Improve application performance and reduce time to market through automation, ensuring that end-users are being optimally serviced
Create training documentation as needed for features developed to be shared with end-users
Be responsible for the security of the application, including business continuity and disaster recovery plans.
Manage and deliver the execution of application upgrades and Sustain applications.
Maintain the systems’ technology stack.
Operate within the Security operations standards and guidelines.
Ensure that knowledge management and application documentation are updated systematically and periodically, including functional workflows and new enhancements.
Participates in Daily meetings with technical teams, and business stakeholders

What you’ll bring:

Java
SQL
REACT, Javascript is required ( What is meant here is to have strong knowledge in JAVASCRIPT, and REACT )
Communications:
Strong communication/writing skills are required.
Azure development Ops experience is Plus
.net is a Plus
Javascript, a good knowledge of React is a plus
Strong communication skills is required.
Azure development Ops experience is required.

Soft skills:
Work Underpressure, Quality at work, Results Oriented.
What can YOU expect in a career with Capgemini?

Working in a team environment, Consultants will focus on the analysis, design and development of technology-based solutions for Capgemini’s clients.
You will work alongside technical, functional and industry specialists to assist with the development, implementation and integration of innovative system solutions including methods, techniques and tools.
You will contribute to client satisfaction by providing timely and responsive value-added services and work products.
Capgemini offers a competitive compensation and benefits package.
Headquartered in Paris, France, Capgemini has a presence of more than 340 thousand professionals in Mexico distributed among 3 sites located in Mexico City, Monterrey and Aguascalientes. A deeply multicultural organization.
Capgemini has developed its own way of working, the Collaborative Business Experience TM, and draws on Rightshore, its worldwide delivery model.

You will love this job because

Capgemini focuses on giving each new hire a YOU-nique experience through our recruitment process and on-boarding program, as well as by helping you to build your own career and professional skills foundation.
Capgemini provides a collaborative environment that embodies and holds the following stated values close to heart: Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.
Capgemini cultivates an atmosphere for development that enables YOU to be hands-on, planning for your growth, both horizontally and vertically.

“At Capgemini Mexico, we aim to attract the best talent and are committed to creating a diverse and inclusive work environment, so there is no discrimination based on race, sex, sexual orientation, gender identity or expression, or any other characteristic of a person. All applications welcome and will be considered based on merit against the job and/or experience for the position”