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Whats on Offer:
Salary: £10,000 - £12,000 per annum (depending on experience)
Location: Latam
Full Time

Job Description

Overview: Admission Coordinators are responsible for assessing, processing, and submitting applications for all BSC locations where our programmes are delivered. The post holder will ensure outstanding service levels throughout the Student Journey for students, their influencers and partner agents. The post holder will have strong organisational skills, excellent attention to detail and the ability to follow defined processes and procedures.

Duties of the role include, but are not limited to, those listed below.

• Accurate assessment of student applications to determine suitability for the chosen course
• Ensure that applications comply with all entry requirement policies and procedures and UKVI regulations.
• Complete all relevant documentation, pre departure checks and interviews as required
• Ensure that applications are processed within the agreed SLA period and that students, their influencers and agents are provided with relevant information in a timely manner
• Ensure quality data is recorded onto the BSC Student database to ensure strong follow-up on applications at all stages of the Student Journey
• Follow up on incomplete applications by internet call or other suitable means
• Deal effectively with arising challenges, resolving complaints and escalating issues to the Admissions and Accommodation Manager and providing ongoing customer support
• Build and maintain strong relationships with internal and external stakeholders, to deliver repeat business
• Maintain a working knowledge of admissions policies
• Maintain a good understanding of UK Visa & Immigration policies and how these impact international students and BSC Education

Specific Role Requirements

• 2+ years’ experience in a customer-service role
• IT proficiency with Microsoft Office products
• Fluent in English

Desired Experience/Skills:

• Previous experience in education sector would be advantageous

Further Information

At BSC Education, we expect all colleagues will work in accordance with our company values:

BSC VISION: To provide customers with steppingstones to their future by delivering outstanding and transformational learning experiences.
BSC MISSION: By believing that “Great Things Start Here” and standing behind all that this means. If we believe it, our customers will achieve it!
VALUES

Aim Higher: We proactively make suggestions and solutions for challenges and opportunities.
Collaborate: We are team players -we treat everyone with respect and understand that we succeed collectively, not as individuals.
Communicate: We communicate in a timely way with clarity, respect and transparency.
Customer Focus: We seek to provide consistent high-quality experiences that customers will remember.
Team Focus: We seek to reward and recognise excellence and innovation within our employees.

The above list of job responsibilities is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope, grading of the post and at the request by management.
We are committed to providing a creative, rewarding and successful learning and working environment for our students and team.

We are an equal opportunities employer and welcome all interest in joining our team. Successful applicants will undergo our safeguarding checks in line with our Safeguarding Children & Vulnerable Adults Policy & our Recruitment Policy, including Scottish PVG Scheme, an Enhanced DBS Check, Barred List, Prohibition Lists check and overseas criminal records if applicable