Job Opportunities in Malaysia


September 13, 2024

Dessert Captain Sdn Bhd

Putrajaya

OTHER & FULL TIME


Outlet Supervisor

Location
  • IOI City Mall (Putrajaya)
Qualification & Education Requirements
  • High school diploma or equivalent; a degree in business management, hospitality, or a related field is preferred.
  • Proven experience as an Outlet Supervisor, Store Manager, or a similar role in the food and beverage industry.
  • Strong leadership and team management skills.
  • Excellent customer service and communication skills.
  • Ability to work in a fast-paced environment and handle stressful situations.
Preferred Skills
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Familiarity with point-of-sale (POS) systems.
  • Basic financial acumen and ability to analyze sales reports.
  • Knowledge of food safety and hygiene regulations.
  • Inventory management skills.
Job Description
  • Supervise daily operations, including opening and closing procedures.
  • Ensure the shop is clean, well-organized, and adequately stocked.
  • Schedule shifts and assign tasks to staff members.
  • Train and mentor staff on product knowledge, customer service standards, and operational procedures.
  • Conduct regular performance evaluations and provide feedback.
  • Handle customer inquiries and resolve complaints.
  • Assist in developing and executing sales strategies to meet revenue targets.
  • Promote and upsell menu items.
  • Monitor daily sales and control expenses.
  • Prepare daily, weekly, and monthly sales reports.
  • Handle cash and credit transactions accurately.
  • Ensure compliance with health, safety, and food hygiene regulations.
  • Conduct regular inspections and audits.
  • Ensure all staff are trained in food safety procedures and emergency protocols.
  • Perform any tasks as assigned by superior.
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
  • Maternity leave
Supplemental Pay:
  • Attendance bonus
  • Overtime pay

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